QuickService Reviews

Not recommended for long tenure

Training basically means reading an outdated binder for a week then sit with someone for a few more. Got help from some for sure. Some of the seniors have no business being put in a position of authority. Acting either condescending or plain rude. One of those guys sits in the corner and has been there for many years and knows his way around the systems. Very knowledgeable guy. But get on his bad side and see how much you will love him afterwards. Forget about complaints and talking to HR. They pay big money for lawyers to protect their minions because they know, but will act surprised every time. Working at this company made me hate IT. The only thing that kept me going was helping the customers. Mostly are poor Tim Hortons employees having no business doing any troubleshooting. And with every update push expect an avalanche of things that break because like someone else said, there is no time to test. So here is what to expect at QS: endless calls from frustrated customers, condescending seniors and incompetent managers.