Reviews by job title

48 reviews
1.0
1 Jan 2025

Hire and Fire

Recommend
CEO approval
Business outlook

Pros

Great people, good training, free lunch

Cons

Constantly changing comp plans, black box partner relationship that will kill deals randomly. In less than 6 months saw them them loose 5 people on their sales team, and hire 5 more. One person they hired and fired in less than 6 weeks

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Relay Payments Response
1y
Startup environments mean ongoing change. While we may not always be perfect, our values guide us to stay adaptable and never settle so that we can keep up with the needs of our teams and customers. Agile environments are definitely not for everyone, but we are committed to doing all that we can to ensure our team members thrive at Relay and beyond. Appreciate your feedback and wish you the best.
4.0
12 Mar 2026

Fast-paced, supportive leadership, great coworkers

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I’ve had a really good experience working at Relay Payments. The team is genuinely supportive and people actually want to help each other succeed, which isn’t something you find everywhere. It’s a fast-growing company, so things move quickly, but that also means there are a lot of opportunities to learn and take on new challenges. Leadership is more accessible than what I’ve experienced at other companies. There are regular updates about where the company is headed, and leaders are visible and engaged with teams. The culture feels collaborative and pretty down-to-earth. People work hard, but they’re also willing to jump in and support teammates when things get busy. I’ve found most people here to be smart, motivated, and genuinely good to work with.

Cons

Like most startups that are growing quickly, things can change fast. Processes evolve, and sometimes you have to adapt as the company figures out what works best at scale. Goals can be ambitious, but there’s also a lot of focus on coaching, improving systems, and helping teams succeed as the company grows.

5.0
23 May 2024

An amazing place to work

Recommend
CEO approval
Business outlook

Pros

Relay is a great place to work. The people are fantastic, the culture is welcoming, and the technology is disrupting the industry. The owners actually care about their people and it shows.

Cons

Nothing negative. Relay is still in its early stages and doing a good job of figuring it out. There will always be hiccups and Relay is great at adapting quickly.

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Relay Payments Response
2y
Thanks for taking the time to share your review. We completely agree that we have some of the most fantastic (and fantastically smart) team members around who really Own the Work and are at the core of all of our achievements. #OneTeamOneDream
5.0
7 Feb 2025

Fast Pace Learning!

Recommend
CEO approval
Business outlook

Pros

- Great team / people - Positive environment - Opportunity to mold the role into what you desire - Ability to influence business decisions across different departments and leadership

Cons

- Limited career growth (might change soon)

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Relay Payments Response
1y
Thanks for your feedback - we appreciate it and will use it to make sure we continue to offer our teams opportunities to keep growing professionally.
2.0
27 Apr 2026

RUN!

Recommend
CEO approval
Business outlook

Pros

Free lunch when you're in office.

Cons

Unorganized, not team oriented. People are only out for themselves, very little training and no help given. Sink or swim environment with outrageous expectations. No one seems to know what's going on, which can be expected from start-ups, but this is bad. Things constantly changing without any rhyme or reason. Training is miserable and with all the nuances of the partnerships, no room for error when talking about relationships.

3.0
28 Mar 2025

Mid at best

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

The product is solving a real problem in the industry. You feel like you're helping people. The company is a true disrupter. Your shares could be worth something some day. If your current job is straight up trash, then this place is probably better.

Cons

Leadership tries to say people here are hungry, humble, and smart. Most people are one of those things. Some are 2. Maybe a handful are all 3. 50% of middle management is not humble and kinda full of themselves. They talk trash or tattle on you to make themselves look better to upper management. It's wild. Favoritism is rampant. The other 40%? Not the brightest, so you’re stuck doing their job too. And the last 10%? They actually know what they’re doing but aren't recognized because they aren't out here trying to flex on everyone.

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Relay Payments Response
1y
While everyone's perspective is unique, we believe our people to be our very best and most important asset and we couldn’t be more proud of the team we’ve assembled. As you know, if you have a specific concern about someone, there are numerous channels internally to report/discuss.
4.0
16 May 2025
Recommend
CEO approval
Business outlook

Pros

Founders very clearly care about what they are doing and why they founded the company. Incredibly smart people you get to work with.

Cons

Some members of the leadership team made it difficult to meet performance standards, but positive changes have been made to fix that.

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Relay Payments Response
1y
Thank you for taking the time to share your experience with us. We’re glad to hear you see the real-world impact our product is having on the trucking industry and that you've continued to follow our progress towards meeting our ambitious goals. We also understand that change (especially rapid change) can create uncertainty. Our leadership team remains committed to transparent communication, thoughtful organizational development, and investing in our people so we can all continue to grow together while delivering exceptional value to our customers.
1.0
5 Mar 2026

Badly managed company

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

free lunch is pretty cool

Cons

Toxic work culture, people will appear nice and friendly but will happily gossip and tattle on you to management. Unrealistic comp plans/quotas that nobody is hitting consistently. Inexperienced management. Glaring favoritism. And despite what someone here is saying, they will absolutely let you go without warning or reason.

Viewing 1 - 3 of 48 Reviews

Glassdoor has 121 Relay Payments reviews submitted anonymously by Relay Payments employees. Read employee reviews and ratings on Glassdoor to decide if Relay Payments is right for you.