SFG20 Account Manager reviews

1.5

Be the first to recommend this company

(3 total reviews)

Kirsty Cogan

50% approve of CEO

Reviews by job title

3 reviews
5.0
29 May 2026
Recommend
CEO approval
Business outlook

Pros

I have just completed my first year in the business and the experience has been great. The company is growing rapidly and there are lots of opportunities to develop and challenge yourself. My experience has been really positive. The culture is great, and the people I work with across different business areas are always willing to support. The company is remote first, but as a team and business, there is lots of collaboration and we meet once a month at the office in Manchester, which works really well to spend time with colleagues. The software solves real world problems in facilities management and is constantly developing to improve how our clients maintain their assets. The client list is impressive which gives the opportunity to work with some amazing companies. It is an exciting time to be part of the business, and I would highly recommend SFG20 to anyone interested in a career in SaaS.

Cons

Remote first business which is ideal for me, but if you prefer an office based company, may not be for you.

1.0
16 Apr 2025

Avoid

Recommend
CEO approval
Business outlook

Pros

Nothing good about this company

Cons

Redundancies very high, set up for failure.

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SFG20 Response
1y
Thank you for taking the time to share your feedback. We’re sorry to hear about your negative experience. At the start of 2025, we undertook a sales restructure to better align with our future goals. Unfortunately, this did mean that some colleagues left the business through redundancy. We did our best to support those affected by providing assistance to help them find alternative employment, and we recognise that this was a difficult time for everyone involved. Despite these changes, we’re proud that in our latest people survey we achieved an employee Net Promoter Score (eNPS) of 52, which is exceptional for a company of our size and within our industry. We believe this reflects the ongoing efforts we’re making to create a positive and supportive workplace culture. We remain committed to learning from all feedback and continuously improving. If you would be willing to share more about your experience, we would appreciate the opportunity to listen and learn. Please feel to contact me directly at kev.davidson@sfg20.co.uk.
2.0
9 Aug 2024

Slowly deteriorating and dying

Recommend
CEO approval
Business outlook

Pros

The colleagues are awesome and are such lovely people Kirsty the CEO is genuinely lovely

Cons

There is little to no job security The product used to be good but a new version was released too quickly and the features are a bit naff, leading to a reduced number of sales and if you're depending on commission - you're out of luck.

Glassdoor has 14 SFG20 reviews submitted anonymously by SFG20 employees. Read employee reviews and ratings on Glassdoor to decide if SFG20 is right for you.