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Secure24 Alarm Systems

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Secure24 Alarm Systems Reviews

3.3

48% would recommend to a friend

(59 total reviews)

Kevin Tihen

74% approve of CEO

52% positive business outlook

Secure24 Alarm Systems has an employee rating of 3.3 out of 5 stars, based on 59 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Secure24 Alarm Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Management and consulting industry (3.7 stars).

Reviews by job title

59 reviews
1.0
7 Jan 2024
Recommend
CEO approval
Business outlook

Pros

The people you will work alongside this position are very helpful and relatable. They offer advice and really do help out those first few weeks after you finish the poor and unsubstantial onboarding process.

Cons

You are not aware of what the job really entails until you start doing it. They don’t call what you do “cold calling” they call it “warm calling” because and I quote “The people you’re calling will be expecting your call” but they fail to mention that the reason they expect the call is because there are 300 (not exaggerating) companies all under ADT who do the exact same thing. So the calls you make and the pitches you deliver will be at someone who’s probably gotten the same call about 6 times that day and they’re understandably pretty tired of it. I’d argue that makes it even colder than cold calling. The pay is minimum wage in an industry and environment where other organizations are paying much more for the same work. The commissions aren’t much better either as there are so many layers it’s often just luck if you manage to get a sale. You have to hope the territory you’re assigned to is not only active enough, but also receptive to you and your product. You have to hope the person who sells to your contact gets them on board, then you have to hope that the contact goes through and doesn’t cancel last minute (which happens roughly 20% of the time), and then you have to hope that the technician assigned to install doesn’t cancel the appointment or lie to the contact. The benefits they offer don’t kick in for 90 days (including paid holidays) and the “benefits” are incredibly lacking. The costs and deductibles of healthcare are way higher than what you’d find working for brick and mortar retailers. Management makes these promises and points to the same sales people as evidence that pushing and pushing everyday will result in success, but it’s all up to you to make that success. But that mentality doesn’t match with the reality. Some people push every day and only make a handful of sales, while others consistently fail to do the minimum amount work but are praised for their success.

4.0
3 Aug 2025
Recommend
CEO approval
Business outlook

Pros

Secure24 Alarm Systems is a fun place to work and brings a lot of energy. They will provide a good atmosphere for you to get help. If the role that you start in does not benefit you, they will make some adjustments to move you around to find what you are good at and make sure you can thrive.

Cons

Pay is not the best until you start getting sales/installs.

1.0
5 Sept 2024

White Male Dominated

Recommend
CEO approval
Business outlook

Pros

Can’t think of anything, sorry.

Cons

-The whole place is ran by white men and so is the culture. The lack of diversity is actually sad. Hope you like staring at pretty women in the parking lot and talking about golf. -The pay sucks. They tell you it’s $15/hr in your interview when it’s actually $14/hr. Oh, and if you miss 40 hours in a week, they drop you to $12/hr and call it “the attendance bonus.” Like nah, that’s a penalty. -They praise the people who have been here forever with hot leads and more money. Then, they wonder why they have such a high employee turnover. You don’t take care of the new people?

Viewing 1 - 3 of 59 Reviews

Glassdoor has 62 Secure24 Alarm Systems reviews submitted anonymously by Secure24 Alarm Systems employees. Read employee reviews and ratings on Glassdoor to decide if Secure24 Alarm Systems is right for you.