Does Shentel pay their employees well?

According to anonymously submitted Glassdoor reviews, Shentel employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Shentel. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Shentel?

54% of Shentel employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Shentel 3.1 out of 5 for work life balance, 3.1 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Shentel?

Customer Service Representative (9) , Retail Sales Representative (8) , Retail Sales Consultant (7) , Manager (6) , Sales Representative (6) , Assistant Manager (4) , Store Manager (4) , Assistant Store Manager (3) , Engineer (3) , Associate RF Engineer (2) , Dispatcher (2) , Field Operations Supervisor (2) , Network Engineer (2) , Project Manager (2) , Retail Store Manager (2)

What are the pros of working at Shentel according to real employee reviews?

"Other benefits great." ((in 27 reviews)); "Good people in the company" ((in 11 reviews)); "Good pay but not best in area" ((in 8 reviews)); "Great Coworkers make the job fun" ((in 4 reviews)); "Employees actually care about each other and you are not just a number." ((in 4 reviews))

What are the cons of working at Shentel according to real employee reviews?

"Out dated management and poor planning" ((in 10 reviews)); "pay was low and managers would be steal sales from you and give them to other employees" ((in 4 reviews)); "Assigned duties at the end of each month that were originally supervisor duties took away value from the Quality Advocate position." ((in 2 reviews))

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Shentel

Shentel Reviews

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3.2

54% would recommend to a friend

(185 total reviews)

Edward H. McKay

Not enough data to show CEO approval

62% positive business outlook

Ratings by category

3.3

Diversity and inclusion

3.3

Compensation and benefits

3.1

Culture and values

3.1

Work/Life balance

2.8

Senior management

2.7

Career opportunities

Shentel has an employee rating of 3.2 out of 5 stars, based on 185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Shentel employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

185 reviews

4.0

6 Apr 2022

Good people bad product

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Family company type of environment

Cons

The product was pretty bad. GloFiber is great but the Shentel service is old and often goes bad. There was an issue with a few of the boxes they gave out for internet and it would drop so often. During vivid people were getting so frustrated because they had to work from home and all we could say it they are looking into it. It’s hard to work for a company where you can’t believe in the products they have

5.0

15 Sept 2020

superb cmpny

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

we have very gud envirnment

Cons

nthing to say abt dis compny

1.0

29 Oct 2021

Toxic Macho Culture

Anonymous employee

Recommend

CEO approval

Business outlook

Pros

Decent benefits and paid time off

Cons

Homophobic company, treats women poorly, toxic 'macho culture', does not care about the safety of their employees, felt bad for our women manager who was constantly moved around and belittled even though we had a male manager that was nowhere near as good as her they still thought everything was her fault. Male managers don't do anything about homophobic slurs even when an emplyee asks repetitively for them to stop other coworkers from using them. Have heard in interviews that some people are "too gay" to work there.

Viewing 1 - 3 of 185 Reviews

Jobs at Shentel

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

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Good people bad product

superb cmpny

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