Shopify Reviews

Pros

- It's the only company that's ever truly valued my skillset and actually taken my feedback into consideration. - Unlimited PTO isn't just lip service. I'm going to end up taking ~5 weeks this year and that's not including Holiday's or summer Friday's (we've been given all summer Friday's off...it's great) - Remote first. No plans to return to an office (this can definitely be a Con for some people) - Business is booming. I don't worry about getting laid off. My role continues to grow as the company grows.

Cons

- We probably aren't paying top of market in the US. I can almost certainly get paid more working at a FAANG. I believe we're revising comp right now, but I don't have particularly high expectations. Pay certainly isn't terrible, but there's room for improvement. - Senior leadership can sometimes come across as callous when addressing employee concerns. I get it to some degree (people complaining about work from home still when we've known about it for over a year, for example), but I think they could strike a softer tone sometimes. - There's a handful of people who have been promoted into positions that they simply aren't equipped for anymore. We've scaled quickly and hired a ton of great people in the process. As a result, you sometimes have really strong teams led by really weak Managers. This has definitely contributed to some (not all) of the attrition we're seeing

Pros

- Typically, teammates collaborate well and are happy to help others - Good potential for career growth, depending on which team you land on - Perks are okay, also depending on where you live

Cons

- Culture is going down the drain ever since the move to remote, not because of the remote factor itself but because upper management has used the pandemic as an opportunity to start looking at employees as resources instead of human beings. - *Massive* echo chamber at the top, upper management feeds on the Shopify koolaid. Terrible culture-decisions being made that benefit only upper execs. - Lack of transparency; Town Halls and AMAs dodge questions they're not comfortable answering. - Too many stories of sudden layoffs and rapid changes made overnight - Growing too fast too quickly; all engineers spend too much time interviewing (several hours a week) due to the high attrition the company is having. Non-negotiable.

Pros

1. Great positive teams and trainers 2. Monthly budget allocation for books and reading material you'd like to purchase for personal or professional development and growth 3. Free work laptop, hugh 27" Dell monitor keyboard, mouse, USB C to HDMI adapter etc. Company lets you keep everything even after you stop working for the firm; only return laptop for security reasons 4. Fun place to work, fun people to work with 5. Great work life balace 6. They genuinely care about you, and in turn you learn to genuinely care about the customers (CX) 7. This is a company where anyone can do anything! Start off in CX support .. move into HR, IT, Finance, Data Analytics, Software Development, etc. If you excel in your current role and want to switch roles.. the company sponsors your education of bridging courses from local universities/colleges that prep you for your new role. Shopify is like a university in itself; a gigantic learning hub for anyone that wants to!

Cons

Can't think of any. But keep your lines of communication open with your lead/traininer. They are there to help you, but in a work from home scenario its not difficult for a misunderstanding to prop up. Then it tests your ability to turn the situation in your favour. As long as you are honest about how you spend the time during working hours and stay on top of your work, you will keep moving forward. Not a "Con" per say.. just something to keep in mind. This company is more rewarding that most others out there I have seen, and I have lived on 4 continents in the last 15years :-)

Pros

Your work makes positive impact in the lives of real people

Cons

The company is desperate to hire senior talent, but always down-levels them when they are recruited. Recruiters and hiring managers make lots of promises that you'll be able to grow quickly, but those are all lies. The reality is that it is practically impossible to get promoted to L8 (sr dev manager) or higher. In an engineering team of thousands, only 3-4 people in the history of the company have ever managed to become Directors. Every single one of them was one of the "OG" (pre-IPO) people. If you joined later and not friends with the CEO or VPs, just forget about getting promoted.

Pros

great company, helpful, kind, good salary and values

Cons

too many live chats at once