Reviews by job title

14 reviews
3.0
17 Feb 2016
Recommend
CEO approval
Business outlook

Pros

I loved loved working at Shoppertrak. Good leadership team, Steady growth, nice and friendly culture (thanks to Admin/HR teams), Competitive salary / benefits, wonderful awesome people across teams - talented, hard working, trustworthy, committed. I loved learning new-newer-newest technologies with the team while slowly but steadily retiring old stuff and moving towards maximizing results.

Cons

The tiny thing that I was just not a fan of was over-committed workloads, late / insufficient feedbacks, micro-management, and the constant burnout that my team had to deal with in spite of us 'using' Agile methodology. Some of the 'wonderful awesome' people (my team) were never given a chance to become the masterful autonomous body with a purpose that 'being Agile' so profoundly strives for.

5.0
27 Sept 2020

Great Company Culture

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

1) very collaborate team and super fun to work with 2) great work and life balance

Cons

a lot of changes in management

3.0
30 Aug 2018

Review

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Great team , encouraging and supporting

Cons

Little chance of promotion. Salary not great not enough direction from leadership team.

3.0
16 Jul 2018

great people

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

the tech team and people are outstanding

Cons

The culture was difficult at times from the top

3.0
31 Aug 2021

Good team tough market

Recommend
CEO approval
Business outlook

Pros

Good leadership in region and a great team

Cons

A tough market to sell in with little marketing support

4.0
14 Aug 2023
Recommend
CEO approval
Business outlook

Pros

Easy job that provided a good work-life flexibility. Working downtown (if you like that thing) was fun, and easy to commute to fro uptown, Chicago. Near complete autonomy over the department, but no credit for input/ideas, nor were there resources to provide any department process upgrades or implement new ones.

Cons

Management did not care about the state of the company it seemed. The sales team nearly imploded in 2020 and took 6-12 months to backfill while near 0 sales were happening, leaving not much to do in shipping/receiving or for the project management team. The company was up for sale for so long (still is at time of writing this) that everything was just stuck in limbo. Meanwhile, our top tier employees were jumping ship to join the parent company (Sensormatics) or other companies as ShopperTrak drifts away into a product of a company, rather than a company in it of itself.

Viewing 1 - 3 of 14 Reviews

Glassdoor has 83 ShopperTrak reviews submitted anonymously by ShopperTrak employees. Read employee reviews and ratings on Glassdoor to decide if ShopperTrak is right for you.