Skin Laundry Reviews

2.6

34% would recommend to a friend

(199 total reviews)
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Gregg Throgmartin and David McIntosh

40% approve of CEO

31% positive business outlook

Skin Laundry has an employee rating of 2.6 out of 5 stars, based on 199 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Skin Laundry employee rating is 28% below average for employers within the Personal consumer services industry (3.6 stars).

Reviews by job title

199 reviews
1.0
5 Mar 2024
Recommend
CEO approval
Business outlook

Pros

-Free treatments -Great healthcare insurance -I made some great friendships/connections

Cons

I truly came into this role and had high hopes that this would be my forever work home and for the first 5-6 months it was great for the most part. Then the real culture and values of the company set in and its clear mental health, work/life balance, and ethical practices for clients is not one of them. As a company that prides itself on "people first" and "results" for clients - this company is a joke. Machines went down weekly, medical protocols were changed monthly with no rhyme or reason, and the settings are SO low on the machines that realistically the treatments don't do anything. If your machines are down and you're unable to treat clients, you are still expected to meet and exceed these crazy KPIs/goals or you will be reprimanded and called out on "team" calls. And please forget about bonuses, that's a pipe dream and it's structured so you don't receive one. Your team in the front is constantly being yelled at because your clients can't receive the treatments they are paying for and upper management doesn't give you any tools or verbiage to help with the downfall. It's pretty much just a fend-for-yourself situation. During one of my last calls, before I quit, I was told that I wasn't allowed to ask questions about anything because the team's chats were only used for "positivity" and not questions with negativity when I asked for help. Towards the end of my time with Skin Laundry, I felt so drained, unhappy to go to work, and filled with anxiety all the time. The company is bleeding money and can't afford to pay their Nurse Practitioners so they are trying to push them out and backfill them with Aestheticians, which is what they should have done in the first place but didn't have the right attorneys or the business sense to look into the Texas laws. The providers work 11 hrs a day and have a full schedule almost every day, they are overworked and unstimulated because the company has taken all of the autonomy from the providers to build rapport with the client, give a treatment plan, and utilize their license. There's so much to say but at the end of the day, I would not recommend joining this company as a provider or management. They don't care for you as a person and don't offer you the support to help build your business and clinic. Moving up within the company is a popularity contest and as soon as you start to voice your opinion or questions, you will be ostracized.

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Skin Laundry Response
2y
Hello- first and foremost thank you for taking the time to give use feedback. We are incredibly committed to making sure that we create an environment that is conducive to learning, growing, and enjoying the workplace. As a fast-growing and evolving company we recognize that there are a lot of lessons learned and we are always looking back to see where we can do better. Our entire team is committed to our company culture and making Skin Laundry an exceptional place to work.
1.0
1 Apr 2024

This company is a scam

Recommend
CEO approval
Business outlook

Pros

I really enjoyed working with the other ACM and the nurses.

Cons

This company is a huge scam. They lie to get you in the door and give you a ton of stipulations after you’re hired. Since I started in October, the company has gotten rid of most management positions in clinic, but has expanded their corporate department. They have gotten rid of all in clinic staff perks, there is no more bonus for ACM’s, only clinic managers get bonuses. The devices are constantly changing without notice, and in clinic staff is forced to take the brunt from customers. There is no support from management, clinic managers or upper management. This company likes to promote inclusivity, but it is far from being inclusive. When I expressed my needs to management, they were not accommodating with my doctors appointments. I also felt like my disability has been used against me. I do believe I have a case against this company for the mistreatment I have suffered.

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Skin Laundry Response
2y
Hi- thank you for this feedback. We strive to care for our employees by providing benefits, bonus, and growth opportunities for every role we have here. As we grow, we will continue to improve upon our current infrastructure. Please feel free to contact us by emailing peopleteam@skinlaundry.com with addition feedback.
1.0
3 Apr 2024
Recommend
CEO approval
Business outlook

Pros

Free treatments, but that’s all.

Cons

It’s a good starter in aesthetics if you want to understand the basics of dermatology and how lasers and other treatments operate. But as a Registered Nurse in California, I don’t feel well compensated - $28 for a base rate + tips and commission to equate for the $55 an hour “guaranteed rate,” and whatever you don’t make in tips nor commission, apparently the company “chips” in the remainder to ensure you’re getting the $55/HR “guaranteed rate” but it’s so complex to translate when reviewing your paystub. Skin Laundry implementation of the tipping program for nurses because 60% of the clientele don’t tip and honestly, they should just terminate the tipping program and increase the BASE RATE to $65 an hour at best. Aside from that, management has been very questionable - Some, maybe one, displays a highly fraudulent personality to get what they want in the company, exemplifying passive aggressive behavior towards other managers and sometimes.. even the nurses. It’s very unfortunate Skin Laundry keeps people like this in power when they are NOT capable of being a leader nor role model. But hey, if you’re buddies or “tight” with certain people in corporate, it’s smooth sailing. Work-Life Balance - Absolute trash. Skin Laundry is ALWAYS short staffed. Why? The compensation - Let’s be real. Management has to work with limited staffing which impacts the nurses work-life balance by causing us to work every weekend without rotating weekends for some months, on end. Overall, a “good” starter in aesthetics but Skin Laundry needs to get their business in order and adequately pay the nurses. Nurses administer the treatments due to state regulations - Without us, they’re nothing and that’s why nurses are dropping like flies in certain regions because of the compensation, work-life balance, management, and little room for growth. Other than that, Skin Laundry has room for improvement and a good business model to make laser treatments affordable and accessible. But…they’re screwing it up with being cheap and cutting back on certain things. Take this review how you want, but I am not the only one.

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Skin Laundry Response
2y
Hello- first and foremost thank you for taking the time to give use feedback. We are incredibly committed to making sure that we create an environment that is conducive to learning, growing, and enjoying the workplace. As a fast-growing and evolving company we recognize that there are a lot of lessons learned and we are always looking back to see where we can do better. Our entire team is committed to our company culture and making Skin Laundry an exceptional place to work.
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Glassdoor has 203 Skin Laundry reviews submitted anonymously by Skin Laundry employees. Read employee reviews and ratings on Glassdoor to decide if Skin Laundry is right for you.