SoftServe Reviews

4.2

80% would recommend to a friend

(1,579 total reviews)
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Harry Propper

87% approve of CEO

64% positive business outlook

SoftServe has an employee rating of 4.2 out of 5 stars, based on 1,579 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SoftServe employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
1.0
29 Jun 2026
Recommend
CEO approval
Business outlook

Pros

Poor Leadership and Lack of Employee Support I worked at this company for several years and found the overall experience disappointing. While there were talented coworkers and opportunities to learn, these positives were overshadowed by poor leadership and a lack of support for employees. Communication from management was often inconsistent, mostly abscent, and important decisions/if any/ were made without transparency or employee input. Workloads were frequently unrealistic, with tight deadlines becoming the norm rather than the exception. Employees were expected to take on additional responsibilities without corresponding recognition, compensation, or career development opportunities. Advancement appeared inconsistent, and promotions did not always seem to be based on performance or merit. Feedback from employees was rarely acted upon, which contributed to low morale and high turnover. - Pros: Talented colleagues, exposure to interesting projects, opportunity to build technical skills.

Cons

Weak leadership, poor communication, unrealistic expectations, limited/for non ukranians/ career growth, and insufficient recognition for employee contributions.

Viewing 1 - 3 of 1,579 Reviews

Glassdoor has 1,802 SoftServe reviews submitted anonymously by SoftServe employees. Read employee reviews and ratings on Glassdoor to decide if SoftServe is right for you.