Pros
- Great team, everyone is always willing to help and share knowledge. - Amazing office space! We used to be 50/50 at the office and remote, however now we are fully remote due to COVID and I can say I miss the office. - Working hours are flexible, we are usually logged in from 10:00 to 18:00 but we are able to change this to fit our schedule. - Generous salary and benefits that make you feel pampered. - Apple equipment. - Regular trips and an annual team retreat. - Full transparency regarding sales and company goals. Participation in setting goals, assessing new product features, hiring new team members. - Continuous improvement mindset, both for employees and for company processes. We are encouraged to read, take courses and keep training. We are always re-evaluating how we do things and what we can change in our processes/tools to help us do the best we can. - Company culture - Small number of coworkers -> easier to get to know each other. Overall, it makes me happy to be a part of a team that works together well and are there to help you tackle your goals and be the best you can. I’m also very grateful that the company views support as a way to communicate with customers and gain product insights and not as a “necessary evil”. This is so refreshing and makes me feel appreciated and proud of my job.
Cons
- For the support team, things can get hectic when one of the team members is on leave and there is a spike on the workload. - For the company in general, some people may find it difficult to work in small companies that have no ‘clear’ (conventional) career paths — there are no managerial positions to get. However, I personally find it’s an interesting opportunity to create your own path/roles based on the company needs and your skills/aspirations.