Sprinklr Reviews | Glassdoor.co.in

Sprinklr Reviews

Updated 25 March 2019
577 reviews

Filter

Filter


3.1
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Sprinklr CEO and Founder Ragy Thomas
Ragy Thomas
436 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
  • "Flexible work opportunities - work from home and multiple different office locations" (in 23 reviews)

  • "Good work life balance is encouraged" (in 23 reviews)

Cons
  • "Work Life balance could be a challenge but with new changes by leadership could be managed" (in 56 reviews)

  • "Most of the reviews are from last year where conditions used to be hectic with no work life balance and they were true at that time" (in 17 reviews)

More Pros and Cons

  1. Helpful (2)

    "It's like a family"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprinklr full-time (More than 3 years)

    Pros

    - Lets you be what you are, you can work on anything you want. There is an endless opportunity to learn new things.
    - Growth, no hierarchy and unlimited visibility
    - Treats you like family, everyone knows everyone and they really care when in need.
    - Hires the best engineers, it is a bunch intelligent people trying to create impact in the real world.

    Cons

    Nothing I can think of.

    Sprinklr Response

    22 Dec 2018 – Chief Culture and Talent Officer

    We're proud of the progress we've made in 2018, but we're even more excited for 2019 and beyond. Thanks for being a part of the Sprinklr family!

    Diane


  2. "Recommend to a fresher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Approves of CEO

    I have been working at Sprinklr full-time

    Pros

    Great start for the career.
    Many opportunities to learn

    Cons

    work can get repetitive over time

  3. Helpful (1)

    "Awesome place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at Sprinklr full-time

    Pros

    Good place to work.

    Cons

    Nothing bad to say about the company.


  4. "Worst Place to start your Career"

    StarStarStarStarStar
    Former Employee - Software Engineer in Bengaluru
    Former Employee - Software Engineer in Bengaluru
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Sprinklr full-time (More than a year)

    Pros

    Thought really hard but couldn't think of any

    Cons

    There is no respect for employees


  5. "A great company to work for."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate in Bengaluru
    Former Employee - Associate in Bengaluru
    Recommends
    Approves of CEO

    I worked at Sprinklr full-time (More than a year)

    Pros

    Work Culture, people, work/life balance

    Cons

    Shifts- rotating shifts and night sifts for particular roles


  6. "Good place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Moderation
    Former Employee - Moderation
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at Sprinklr full-time (Less than a year)

    Pros

    Awesome perks all through the year

    Cons

    Growth being slow and not many opportunities


  7. "One of the best work place"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Approves of CEO

    I have been working at Sprinklr full-time

    Pros

    Work from home
    Good salary structure
    Best technologies they use
    Good shift allowance

    Cons

    not found any except night shifts

  8. Helpful (6)

    "Sprinklr is as much mine as is everyone's"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprinklr full-time (More than a year)

    Pros

    I found a company to work for longer than a couple of years after an incessant search! read on-

    i've been on the run for more than a decade now, i've spent countless, sleepless nights writing code, i can safely say companies still run on my code; and yet i remember few places i've loved before here.

    Most of times i've executed someone's will, i've made time for me only for it to be stolen by an overzealous executive; i've fought for team only to lose my own relevance, i've been what every doer is in hands of devils; and Sprinklr changed that.

    We're doers at every level, we don't shy away from letting people own their mistakes and success in equal measure. We make leaders everywhere, we nurture talent and we all own Sprinklr alike - I wear the love on my sleeve with every line of code i write.

    and now you can relate better to-
    - i love Mondays. if you don't, come meet us
    - i love challenges, i've ample to solve.
    - i have someone to look up to. i am not lost, i've found someone smarter to beat.
    - i own. it's mine to build and run
    - it's 100% indigenous. The action is right here.
    - i work best under pressure (if you are that kind, this is home)
    - learn all you can, and make your own ladder to climb.

    now, all the love doesn't come easy, i made mistakes, who doesn't; i burnt my fingers and burnt a lot of me, but was shown tremendous faith, i got all one needs to succeed.

    -& you'll probably party more at Sprinklr, than you've ever

    Cons

    probably a warning - you'll be buried and lost if you're not a doer.
    you'll have help, you'll have mentors, you'll be invested in - no doubt about that, but we don't carry dead weight for long.
    chances are if you won't heed to this warning, you'll write better cons than i can ;)
    - which also means - audentes fortuna iuvat


  9. Helpful (2)

    "Fantastic place, another giant in making !"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales
    Current Employee - Sales
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprinklr full-time (Less than a year)

    Pros

    1. I joined Sprinklr sometime back in business development function with two mind looking at some past reviews in Glassdoor, but after joining my entire perspective got changed when I interact with people within India centre and find people from (Product management, enablement, customer support and customer success) are with right attitude and always willing to help.
    2. Clear leader in CXM space with a clear strategy which no other product company in this space is even thinking off.
    3. I find CTO and other India leadership team is very approachable and always very eager to help people on the ground.
    4. Very sharp and smart product management team and they know what they are doing.
    5. No nonsense place for people with bad attitude and non performance.
    6. Fun place to work if you carry the right passion as you come across really bright folks with whom you can really learn great things.
    7. Solid product and sales leadership team in place to take this ship to next level of success.
    8. Very open work culture.

    Cons

    No as such cons, This is typical to any startup, I feel a little synergy within the team (functional teams ) will help to achieve more and helps and can give more better customer experience , I sensed leadership has recognised this and working hard to bridge this.

    Advice to Management

    1. Sprinklr is very deep solution and the same need to be communicate with the right messaging on how Sprinklr integrated robust platform is better than the silo players.

    2. Marketing need to be little bit more active to create more brand visibility in India which helps to get the best of the talents to Sprinklr and the same also helps significantly to business development team.


  10. Helpful (2)

    "Startup at Scale"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at Sprinklr full-time (More than 3 years)

    Pros

    - Very high product potential
    - Constant innovation
    - Fast pace with focus on learning
    - Latest and greatest work in tech - systems, big data and machine learning
    - Steep growth curve for high performers
    - Higher pay than you can find anywhere
    - New leadership that puts employees first

    Cons

    - Expectations does not always match employee bandwidth.
    - Knowledge and communication gaps. Training does not keep pace with innovation.
    - No structure on calls, meetings and communications. If not careful, you can end up wasting significant time everyday.

    Sprinklr Response

    22 Dec 2018 – Chief Culture and Talent Officer

    We're pleased to hear that you're noticing all of the positive changes that are taking place in our organization, and the forward direction that we're headed in. Our vision to become the most loved... More