Staffbase Reviews

A recent history of poor strategic decisions: companies that were bought in the past 3 years or so ended up being obliterated, most of their employees fired, and their products having to be rewritten instead of properly integrated. Weak tech and product leadership: the CEO and "advisory team" basically dictate what to build, with little contribution or pushback from product and tech leadership. This leads to ridiculous amount of work, unattainable goals, and sacrifice of quality. A lot of senior managers also work in a reduced capacity which only makes it worse. Lots of smoke and mirrors: DEI is good on paper, but all the leadership is German, and most of the people leaving/getting fired in middle management and IC roles are foreigners. The decision to close offices outside Germany only makes this situation worse. Internal pulse surveys don't feel acted upon and often are reviewed with a "let's talk about this in person" which completely kills the purpose of anonymous reviews, and creates a climate of micromanagement. Disregard for customer feedback: the backlog of requests is long, and it only increases. In the meantime, product leaders jump on the next "trendy" bandwagon like "AI" toys that do nothing to solve customers' problems, but look good on marketing materials. Too much unqualified hierarchy: most middle managers are inept at doing proper management and mostly act as mouthpieces for C-levels. Information is fed in byte-sized pieces and many teams are left in the dark until the last moment. You have people who never had a job outside this company managing others with over a decade of industry experience. From an IC employee to C-level, you have 5 or 6 degrees of separation. The amount of useless meetings is over the top. Be prepared to have 5-6 recurring meetings of over an hour, weekly, which are basically sitreps with no agenda and no outcomes.

Where do I begin? I regret ever making the decision to join this company and throughout my time there it only got worse. Great people have left, mostly by choice, as they’ve realized how unorganized and inefficient the processes are at staffbase. Leadership loves to prop up the people who have been here a long time while letting others suffer with bad accounts and territories. Under the guise of a potential exit, there have been a ton of changes with investments only at the top while expecting everyone else to just do better. All Head of sales, outside of the DACH territory, are terrible and love pointing fingers at everyone but themselves. The HR team, especially in North America, are negative and simply waste everyone’s time. They yell from the top of a Canadian mountain about DEI but most if not all execs are white. Sales processes are joined together by scotch tape requiring so much admin work it’s a miracle anything gets done. The ops team does nothing to improve and puts the major burden on the poor SDRs who also lost a great leader a while ago. Product is not a need for most businesses especially during hard financial times. Acquisitions made have also not led to much new product differentiation or sales.