Starbucks Reviews

3.5

57% would recommend to a friend

(85,523 total reviews)
avatar

Brian Niccol

34% approve of CEO

41% positive business outlook

Starbucks has an employee rating of 3.5 out of 5 stars, based on 85,523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Starbucks employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants and food service industry (3.7 stars).

Reviews by job title

86K reviews
2.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

Decent pay, benefits after 90 days, tipped out weekly though it depends on your amount. You get for the week and is divided through everyone,

Cons

Irritable customers, never felt supported by management or district managers, gets clicky really quick, if you are sick expect to call around to get coverage or come in sick. If you don't have a ride, make sure you're at least able to walk because tardiness is a big issue. one of the winters. I literally walked 5 mi to get there.

avatar
Starbucks Response
12h
Thank you for your valuable insights. We are happy to hear you enjoyed the benfits we offered, but we are disappointed to hear you did not feel supported. We understand that peak hours can become challenging and strive to provide the resources our teams need to excel during these moments. This includes having enough partners to continue the seamless experience that we champion in our stores. If this wasn't the case in your store, we encourage you to reach out to Customer Contact Center so we can better understand your experience and take the appropriate next steps.
1.0
3 Jul 2026
Recommend
CEO approval
Business outlook

Pros

flexible schedule, friendly work environment

Cons

understaffed, underpaid, corporate spewing nonsensical promotions and new standards that do nothing but make barista lives harder.

Viewing 1 - 3 of 85,523 Reviews

Glassdoor has 91,245 Starbucks reviews submitted anonymously by Starbucks employees. Read employee reviews and ratings on Glassdoor to decide if Starbucks is right for you.