StenTel Reviews

Updated 18 Feb 2021

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3.3
56%
Recommend to a Friend
60%
Approve of CEO
StenTel CEO Raymond F. Catuogno, Sr.  (no image)
Raymond F. Catuogno, Sr.
5 Ratings
  1. "Factory-like setting"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Diversity & Inclusion
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Transcriptionist in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at StenTel full-time for more than 5 years

    Pros

    There are no pros to be found.

    Cons

    Comically under-qualified management, nepotism, severely low morale, factory-like work environment, micromanaging, using strategic quota changes to pay less than minimum wage.

  2. "cool"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Chief Executive Officer in Montreal, QC
    Recommends
    Positive Outlook

    I have been working at StenTel full-time for less than a year

    Pros

    innovating, inspiring, refreshing, this business has a top AI programm that will revolutionize the marketplace.

    Cons

    too young to say there is any negative issues with the business. We will know how they did in a few months.

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  3. Helpful (2)

    "Brutal Work Environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Property Estimator in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at StenTel full-time for less than a year

    Pros

    Saying that you work in an office downtown? Really nothing, to be honest.

    Cons

    Minimum wage pay for most people; Harsh working conditions; Zero appreciation for employees which leads to extremely high turnover. No longer ANY ability to work from home in this role.

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  4. Helpful (4)

    "Happy"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at StenTel full-time

    Pros

    StenTel is a positive workplace. You get what you give; the only limit is yourself. Coffee is always free.

    Cons

    Expensive parking in downtown Springfield. There are no other cons. These two sentences are filler to meet the requirement of 20 words in this field.

  5. Helpful (2)

    "A family company that's on the right track!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StenTel full-time for less than a year

    Pros

    The CEO has an open door for all employees. If someone has an idea, management listens. If you do good work, you are rewarded. There isn't much employee turnover; most people have been here for at least 5 years - some for 20 or more. The working environment is comfortable and most employees are pleasant to work with.

    Cons

    Not everyone who works here is cut out for spending long days at the keyboard transcribing medical, legal or insurance audio files. That's not so much a con - it's just a fact of life. Once in a while someone will just lose it and will have to quit or be fired. Those are the people who usually end up making negative comments about the company.

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  6. Helpful (2)

    "Great place to work!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Property Estimator in Springfield, MA
    Recommends
    Positive Outlook

    I have been working at StenTel

    Pros

    The people here are great! The are very flexible with schedules and working with you to make sure you can keep your full time status and the work is easy to understand and get to a point where you can actually afford to live. They offer us some amazing benefits! It is definitely the best job I have had.

    Cons

    Last minute phone calls do happen. Also occasionally you will get a file back, we are human, it happens.

  7. Helpful (1)

    "MT"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Remote MT 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StenTel for more than a year

    Pros

    flexibile hours, plenty of work and good people

    Cons

    need more time with QA staff

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  8. Helpful (1)

    "stentel review"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     in Springfield, MA
    Recommends
    Positive Outlook

    I have been working at StenTel

    Pros

    Flexible schedules, good team of management

    Cons

    Paid for production, slow work means no pay. Price on health insurance.

  9. Helpful (1)

    "Medical Transcription"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Medical Transcription Independent Contractor 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at StenTel

    Pros

    My schedule as an independent contractor is pretty flexible. The manager I have is really awesome to work with. The account I was assigned to pretty much always has work, so I'm never dealing with running out of work like I've had with other companies. StenTel is very clear about how they will be paying you, so there are no surprises, and I've never had an issue getting paid on time. Overall, fabulous company to work for!

    Cons

    The pay can be somewhat frustrating, but this has absolutely nothing to do with StenTel, but rather the transcription industry in general and trying to stay competitive in a difficult market, so I really don't consider this a con of the company. You are paid for what you do, so you do have control over how much you make. No real cons that I've experienced.

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  10. "I love working at StenTel!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Property Estimator in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StenTel for less than a year

    Pros

    Great earning potential, managers don't micro-manage, option to work from home, very decent benefits, and almost everyone I've met, colleague or supervisor, is friendly with a happy, fun vibe.

    Cons

    I honestly can't think of one. For me, this job is ideal.

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