StenTel Reviews

Updated 12 Mar 2019

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3.2
50%
Recommend to a Friend
76%
Approve of CEO
StenTel CEO Raymond F. Catuogno, Sr.  (no image)
Raymond F. Catuogno, Sr.
4 Ratings
  1. Helpful (1)

    "Brutal Work Environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Property Estimator in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at StenTel full-time for less than a year

    Pros

    Saying that you work in an office downtown? Really nothing, to be honest.

    Cons

    Minimum wage pay for most people; Harsh working conditions; Zero appreciation for employees which leads to extremely high turnover. No longer ANY ability to work from home in this role.

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  2. "cool"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Chief Executive Officer in Montreal, QC
    Recommends
    Positive Outlook

    I have been working at StenTel full-time for less than a year

    Pros

    innovating, inspiring, refreshing, this business has a top AI programm that will revolutionize the marketplace.

    Cons

    too young to say there is any negative issues with the business. We will know how they did in a few months.

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  3. "I love working at StenTel!"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Property Estimator in Springfield, MA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StenTel for less than a year

    Pros

    Great earning potential, managers don't micro-manage, option to work from home, very decent benefits, and almost everyone I've met, colleague or supervisor, is friendly with a happy, fun vibe.

    Cons

    I honestly can't think of one. For me, this job is ideal.

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  4. Helpful (5)

    "Property Estimator"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Property Estimator in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at StenTel full-time for more than a year

    Pros

    A good job to have while looking for a real job. Job should be treated as “paid unemployment”, and not treated as a job you plan on staying at. Mind- numbing work which gives you time to send other applications to real jobs. I put a 5 for work balance because this seems like the only job where you have the time to find another job. It’s better to get paid something for looking instead of nothing.

    Cons

    Although management hems and haws about how black and white your pay will be, there is a level of misunderstanding that they will not address which always seems to benefit them. I have recently seen them take as much as $400 back from employees on their next check because payroll messed it up the week before. Another red flag is not only seeing a high turnover rate of estimators and transcriptionists; management has started to turnover quickly as well. Another con would be opportunities. There are none. A “promotion” is less than you make at the entry level position, with a heck of a lot more responsibility.

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  5. Helpful (5)

    "Factory-like environment"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Legal Transcriptionist in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at StenTel full-time for more than 5 years

    Pros

    There are no pros for working for this company.

    Cons

    Expensive parking, no reimbursement. Petty, passive aggressive management. Physically uncomfortable work environment (noise, temperature, poor ergonomics). A payroll system built to complicate production salary to the point where employees cannot pinpoint that the company is ripping them off. Expect to be paid between $4-$9/hr.

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  6. Helpful (5)

    "Unpredictable Pay"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Springfield, MA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at StenTel full-time for more than 3 years

    Pros

    Employees are great. Not competitive. Everyone works together and is helpful.

    Cons

    Pay is production based on how many line items you produce. Constant changes to procedures resulting in lower pay while you learn new requirements. Pay scale constantly changing.

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  7. Helpful (3)

    "Legal transcriptionist"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Compensation and Benefits
    • Senior Management
    Former Contractor - Contractor 
    Doesn't Recommend
    Neutral Outlook
    No Opinion of CEO

    I worked at StenTel for less than a year

    Pros

    Ability to work from home is a positive. People in IT department were great, friendly, communicative and promptly replied to calls and inquiries.

    Cons

    Most everything else was well below standard. Company puts transcriptionists on probation for 3 weeks (at very low rate of pay) then ignored requests for review for 2 months. QA department was competely inconsistent in their directions. Recordings were impossible to hear and/or understand. Many interviewers had poor skills and spoke over interviewees making it impossible to understand what was being said. After working for 2 months, I've still not received a single payment for services provided. They're blaming it on the postal service. One last issue that otential contractors need to know about is that even though you're only hired to transcribe audio, you're expected to research for no compensa tion names, addresses and locations. I could go on, but I think the message is clear.

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  8. Helpful (1)

    "Transcription has become slave work"

    2.0
    • Compensation and Benefits
    Former Contractor - Anonymous Contractor 
    Doesn't Recommend

    I worked at StenTel

    Pros

    The 2 of the 3 people I dealt with were nice enough.

    Cons

    though supervisor a bit aloof. Too much expected for laughable (though not funny) wages once a month. A lot of training required without pay.

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  9. Helpful (1)

    "Medical Transcription"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Medical Transcription Independent Contractor 
    Recommends
    Positive Outlook
    No Opinion of CEO

    I have been working at StenTel

    Pros

    My schedule as an independent contractor is pretty flexible. The manager I have is really awesome to work with. The account I was assigned to pretty much always has work, so I'm never dealing with running out of work like I've had with other companies. StenTel is very clear about how they will be paying you, so there are no surprises, and I've never had an issue getting paid on time. Overall, fabulous company to work for!

    Cons

    The pay can be somewhat frustrating, but this has absolutely nothing to do with StenTel, but rather the transcription industry in general and trying to stay competitive in a difficult market, so I really don't consider this a con of the company. You are paid for what you do, so you do have control over how much you make. No real cons that I've experienced.

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  10. Helpful (4)

    "Happy"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook

    I have been working at StenTel full-time

    Pros

    StenTel is a positive workplace. You get what you give; the only limit is yourself. Coffee is always free.

    Cons

    Expensive parking in downtown Springfield. There are no other cons. These two sentences are filler to meet the requirement of 20 words in this field.

Found 18 reviews