Sunlighten Reviews

3.9

86% would recommend to a friend

(82 total reviews)

Aaron Zack

96% approve of CEO

87% positive business outlook

Sunlighten has an employee rating of 3.9 out of 5 stars, based on 82 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sunlighten employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

82 reviews
1.0
23 Jul 2023
Recommend
CEO approval
Business outlook

Pros

The job allows you to have health, dental and vision insurance

Cons

It’s ironic that a company who markets a product to improve the physical and mental health of their clients has little to no regard for the culture & well being of their sales team. Pay attention to the negative reviews. Positive ones (especially recent) are written by leadership. The majority of the sales staff is burnt out and unhappy which leads to a lack of culture. The managers are always asking for more, even if you are hitting your goal. Therefore, even for top performers, this job has very little balance. Now that the sales staff is up to 70, there are not enough leads to go around and sales reps are making far less per paycheck than they were a year ago which is why people keep leaving. The money is no longer worth the workload. There’s been 3-4 price increases of the product over the last year and a half making it much more difficult to make sales. In the interview process, they claim you can make 6 figures in year 1 that is not anywhere close as for the 1st 3-4 months you are limited on leads. If you have a family or kids, good luck. You will not see them often and have to make a choice. Lots of micro managing on lead consumption and your hours. As an example, one time a top performing sales rep got berated in front of the team for going to get a haircut on his birthday during the middle of the day. What doesn’t help is the logistics and customer care team is not properly staffed which leads to us having to put out fires each day dealing with unhappy customers. They will call wondering where their sauna is at because they can’t get help from the other departments. Management acts like this doesn’t exist and wonders why you haven’t made more dials on your pipeline. Oftentimes, the management team, including the sales operations team, address you in a condescending manner speaking to you like you are a child. Passive aggressive emails are sent out often and there is lots of favoritism. One of the top sales reps is allowed to sandbag (drag over) her sales at the beginning of every month from the prior month so she gets off to a head start over everyone else and management looks the other way. How is this at all fair to the rest of the hard working sellers in the org? They care about revenue over people. Years ago, the company used to give back to the local community and do a food drive to help those in need, but then they stopped doing that (likely because it took time away from making sales). Due to so many people leaving, they constantly have to keep bringing in new people and hope 2-4 will stick around from a 10-15 person class. They will hire just about anyone so there’s not much of a standard anymore. This is now an entry level sales job at best. Total lack of culture.

2.0
19 Apr 2017

Could be better, could be worse

Recommend
CEO approval
Business outlook

Pros

Great sales training. Sales is tough, they go really in depth and invest heavily in their sales infrastructure. If you want to get experience at selling and learn how to do it the right way, this is a great opportunity.

Cons

The COO talks too much and is way to vocal about what he is doing and why he is doing it. He is way to open about people's personal lives to other members of the staff and straight up yells at people and talks about their personal development stuff in front of everyone else, this made me really uncomfortable. Next, the senior sales staff there (I worked in sales) acted like a bunch of 14 year old girls, and these were 30 year old men. Every time I would sit at my desk the two behind me would be whispering to each other about some of the latest gossip and what was happening with other people in the office. 30 year old men were acting like this. Not that you should actually be surprised by this, the majority of the people working there were not very mature or intelligent, this seeming to be as good as it gets for them. Which makes it very unsurprising that employee turnover was so high (like ridiculously high). This can also be explained by the fact that the COO would regularly send out emails about how you needed to "pay for yourself" by making sales and that if you were slacking he would question whether you were "sunlighten material." This was the point where I determined my time was much too valuable for this. Furthermore, you are forced to pay for the lunches the chef provides (even if you aren't there that day), which wouldn't be a big deal if it didn't cost 9 dollars. Also, the company has almost gone bankrupt multiple times, this is pretty much because COGS on these saunas is absolutely insane, which is to be expected. You're going to work long hours for crap pay as you don't actually get paid commission if you don't meet a certain amount of sales per month. Honestly, this job sucks and you should only do it if you are actually interested in it. Not to mention, management honestly doesn't care about you or anyone there. They like to pretend they do but the facade is terrible and they will work you to the bone and throw you out once you're done.This is because the company is so expensive to run that I find it amazing they haven't gone bankrupt yet. It seems like the owners just thought this was a good idea and went for it, realized that it was a bad idea but refused to quit. You can almost see the look of regret in their eyes as the pain and burden of running this company has obviously not brought them what they wanted. Everyone there seems terrified and there is this unspoken air of uncertainty that I couldn't shake off from the moment I arrived there, as if I better watch what I say and do because everything was so controlled. I will be very honest here and tell you all something I have not told anyone before: I considered committing suicide while I was there. The thought of having to go back in there every day and being told to pay for myself and to listen to these children talk about each other behind their backs (and wonder what they were saying about me) was too much. Bottom line: you most likely will not find happiness here. They will pump you up in the interview and tell you whatever you want to hear about becoming rich but you will not get rich doing this job and selling these saunas is so much more difficult than what they tell you it is.

1.0
25 Jun 2023
Recommend
CEO approval
Business outlook

Pros

They give you dental and health insurance.

Cons

When you start they say that everyone has great work life balance. This is far from the truth. They encourage you to work every Saturday. There is no culture. If you have a family run. You will lose your family dynamic and will never get to see your kids. Your revenue goal is constantly getting higher and so does the stress. They encourage you not to take your lunch breaks. They tell you to start work an hour early (even though you won't be paid.) They say you can make six figures when you start. You cannot make six figures as a tier I (which is what you are when you start.) All they care about is hitting numbers. Not employees. There is a reason why everyone keeps leaving. It's a revolving door and they are running the organization into the ground.

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Glassdoor has 82 Sunlighten reviews submitted anonymously by Sunlighten employees. Read employee reviews and ratings on Glassdoor to decide if Sunlighten is right for you.