SurveyMonkey Reviews

3.3

52% would recommend to a friend

(980 total reviews)
avatar

Eric Johnson

56% approve of CEO

22% positive business outlook

SurveyMonkey has an employee rating of 3.3 out of 5 stars, based on 980 company reviews on Glassdoor which indicates that most employees have a good working experience there. The SurveyMonkey employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

980 reviews
2.0
12 Dec 2025
Recommend
CEO approval
Business outlook

Pros

There are some positives, though they no longer outweigh the drawbacks. A few to mention: > Company PF contribution > Documented performance review cycles > Employee effort tracking systems

Cons

> Micromanagement has increased significantly > Even simple concerns are passed back and forth between HR and senior leadership, with no clear ownership > Employees hesitate to speak up due to fear of negative consequences such as PIPs or exits > Office attendance is monitored informally rather than through transparent systems > Policies differ by region, with the India team following more restrictive rules > Decision-making is highly centralized, leaving managers with limited autonomy > No clearly defined WFH policy; approvals depend on senior leadership rather than direct managers > Increased scrutiny around leave usage has made employees uncomfortable and hesitant to take time off when needed, contributing to burnout > In recent months, multiple employee exits have happened with minimal communication, increasing uneasiness and uncertainty among remaining employees > HR processes for documentation and leave-related requests feel unsupportive and rigid The culture has changed noticeably in recent months. What once felt balanced now feels restrictive and stressful. Given current market conditions, many employees feel constrained, which adds to anxiety, low morale, and burnout.

2.0
5 Dec 2025

Good Brand, But India Office Leadership and HR Are Major Concerns

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work life Balance Lots of things to learn on tech side.

Cons

Compensation is below market standards for companies of similar size and scale. This directly impacts talent retention and morale. Leadership presence in India is weak. HRBP experience is extremely disappointing. The HR representative displays behavior that is unprofessional and disrespectful toward engineers. Instead of being an employee advocate, HR appears authoritarian, and leadership remains passive, allowing this culture to continue. It often feels like HR wields more power than the actual site leader. High level of secrecy around exits. Rumors frequently circulate because departures are handled quietly, with no transparency. This fuels anxiety and distrust among employees. New hires often resign within days or weeks of joining. Cafeteria food quality is poor, and complaints are dismissed casually — often with suggestions like “bring food from home,” which does not reflect a supportive employee experience. Micromanagement of attendance: HR closely monitors login and logout times and if you raise anything she will make sure that she talks about the attendance, which creates a lack of trust and adds unnecessary pressure, especially in a modern workplace environment.

1.0
8 Feb 2026
Recommend
CEO approval
Business outlook

Pros

The company has talented engineers and solid technical potential. Some teams genuinely try to do meaningful work, and there are people who care about building good products. The brand name also looks good on paper, at least from the outside.

Cons

My experience at SurveyMonkey India has been draining and demoralizing. Favouritism and office politics matter more than merit. I have seen strong engineers being ignored while the right people stay protected. There is constant behind the scenes plotting that turns engineers and managers against each other, creating mistrust instead of collaboration. Instead of being open about layoffs, the company uses contract loopholes and PIPs to quietly force people out. Everything is handled in secrecy, with no clear communication or respect for employees. HR leadership is a major part of the problem. The tone is often rude, arrogant, and condescending, and employees are spoken to like children. Real concerns are brushed aside, and people are made to feel that company wide problems are their own fault. PIPs feel like exit plans rather than support. HR also questions hours spent in the office while forcing people to come in on event days or during offshore team visits. The double standards are obvious. Even basic things like office food are poor, which reflects how little employee comfort matters. Management feels completely tone deaf. Micromanagement is constant, empathy is missing, and productivity is pushed at any cost. People are pressured to attend company events even when they clearly do not want to. Personal boundaries are ignored. Even maternity leave is treated like an inconvenience, with pressure to work until the very last day.

Viewing 1 - 3 of 980 Reviews

Glassdoor has 1,088 SurveyMonkey reviews submitted anonymously by SurveyMonkey employees. Read employee reviews and ratings on Glassdoor to decide if SurveyMonkey is right for you.