Symbria Reviews

3.7

74% would recommend to a friend

(143 total reviews)
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Jill Krueger

76% approve of CEO

74% positive business outlook

Symbria has an employee rating of 3.7 out of 5 stars, based on 143 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Symbria employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

143 reviews
4.0
3 Nov 2019

Good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

I trust it can work

Cons

Nothing is there to say

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Symbria Response
6y
Thank you for sharing your positive feedback – I am glad to see it. Welcome to our employee-owner team! - Kim Reese, CHRO
1.0
30 Oct 2022

Starting to feel like Select Rehab

Recommend
CEO approval
Business outlook

Pros

Benefits are just okay. Low pay stay away.

Cons

New regional manager came in Chicago area and everything has just gotten real bad. Never ending push for concurrent and group therapy which is unethical and treatments that does not just benefit the patients. Started to roll out policies that just does not make sense like working on a weekend holiday and taking a day off during the week. New manager from Missouri just wants to make all the therapists’ lives worse while she sit and work from home. Lots of great therapists left because of poor management. This company really starts to feel like a select rehab wannabe. I won’t be surprised if they are bought out by select rehab. Same unethical people manning the management. Very sad.

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Symbria Response
3y
Thank you for your feedback. Rotating weekends and holidays have been long-standing Symbria policies because our clients and patients require 7/day/week treatment. We are committed to consistency and fairness in the application of our policies and cannot exempt one location or individuals from meeting the requirements. Changes in government reimbursement and Medicare rules have moved all therapy companies to review treatment practices. Concurrent and group therapy is allowed under Medicare, and Medicare provided an updated final rule on the use of concurrent and group therapy, which Symbria follows, in 2019. Therapists follow a plan of care based on the written treatment plan from a physician or NPP. Symbria has a strong history of hiring highly skilled, caring therapists who provide outstanding treatment for patients and clients. Ethics, quality and compassion are embedded in the culture. - Deb Bragg, Chief HR Officer
2.0
25 Jul 2017

Leadership is completely out of sync

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Pay is generally pretty fair / competitive. Corporate offices are very nice. Company is an ESOP which is cool but not reflected in the culture at all. Company is trying to sustain rapid growth.

Cons

There are lots of facets to this company so your mileage may vary. Generally if you work at Corporate or in management be prepared for an incredibly frustrating experience. The company is trying to sustain rapid growth but does not involve any of the staff or management in any kind of decision making or planning for this growth. Growth related projects or initiatives are usually sprung on you at the last minute with no regard for existing workload. Executive leadership makes almost every decision in a vacuum and fails to communicate these decisions effectively more often than not. There are miles and miles of red tape to get anything done. Any initiative you're involved in will likely take longer to get approved/reviewed/signed off on than to actually complete. Symbria hires a lot of very capable staff and ties their hands behind their back with red tape and poor communication. Executive leadership is notoriously nitpicky and impossible to please. There is a clear culture of superiority among the executive leadership that makes many employees feel disrespected on a regular basis. Be ready to spend more time tweaking your work to the random whim of a C level rather than something actually important to the ESOP. Though this company is an ESOP I felt I had less input than any other company I've worked for. Benefits change significantly every year and get slightly worse every year. Work life balance is not a thing here because the only way to meet the absurd demands of leadership is to work constantly.

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Glassdoor has 154 Symbria reviews submitted anonymously by Symbria employees. Read employee reviews and ratings on Glassdoor to decide if Symbria is right for you.