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      THIRDHOME

      Engaged employer

      THIRDHOME Customer Service and Support reviews

      Compare reviews

      4.3

      90% would recommend to a friend

      (9 total reviews)

      Wade Shealy

      90% approve of CEO

      90% positive business outlook

      Ratings by category

      4.3

      Culture and values

      4.3

      Diversity and inclusion

      4.3

      Work/Life balance

      4.3

      Senior management

      4.3

      Compensation and benefits

      4.3

      Career opportunities

      Reviews by job title

      9 reviews
      4.0
      4 May 2026

      Valuable addition to my resume

      Customer service and support
      Recommend
      CEO approval
      Business outlook

      Pros

      It’s interesting to work with high-end clients who are well-traveled and know what they want. The conversations are really enjoyable. I’ve learned a lot about destinations, properties, and the way exclusive membership platforms operate. I'm glad that this job pushed me to develop strong communication and problem-solving skills.

      Cons

      Even small issues can lead to serious complaints because members are paying for a luxury experience.

      5.0
      23 Jan 2026

      Helping plan big adventures

      Customer services and support
      Recommend
      CEO approval
      Business outlook

      Pros

      Company encouraging out-of-the-box thinking Good benefits overall Fun and helpful coworkers Opportunities to build strong customer service skills Nice to know you play a part in helping people plan unforgettable trips

      Cons

      Really high expectations for service quality

      4.0
      26 Nov 2025

      Building great connections

      Customer service and support
      Recommend
      CEO approval
      Business outlook

      Pros

      • Innovative thinking is encouraged. • Career plans are strongly supported. • Bright and friendly people from the top down • Good compensation • Medical benefits and travel perks

      Cons

      Management can be blunt when giving feedback, which may take some getting used to.

      Viewing 1 - 3 of 9 Reviews
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      THIRDHOME reviewsTHIRDHOME Customer Service and Support reviews

      Glassdoor has 245 THIRDHOME reviews submitted anonymously by THIRDHOME employees. Read employee reviews and ratings on Glassdoor to decide if THIRDHOME is right for you.