TTEC Reviews | Glassdoor.co.in

TTEC Reviews

Updated Oct 23, 2019

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3.5
StarStarStarStarStar
Rating TrendsRating Trends
65%
Recommend to a Friend
78%
Approve of CEO
TTEC CEO Kenneth D. Tuchman
Kenneth D. Tuchman
1,441 Ratings
Pros
Cons
  • "o curte trabalhar com call center tbm n(in 92 reviews)

  • "Low pay and limited opportunities for advancement on the WW (formerly Weight Watchers) project(in 79 reviews)

More Pros and Cons
  1. Featured Review

    "Good BPO industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fraud Prevention Analyst in Ahmedabad
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time for less than a year

    Pros

    Nice work culture TL are good

    Cons

    Location is the only Cons of this company

    TTEC2019-08-24
  2. "CSR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - C S R in Ahmedabad
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at TTEC full-time for less than a year

    Pros

    Excellent work culture, Every person from Manager to Teammate are helpful. Best leave policy and they understand concerns of employees. This is the best company one can work in.

    Cons

    Just the survey system in Customer support department. Everything else is excellent.

    Advice to Management

    Improve medallia, which is the survey system.

    TTEC2019-07-03
  3. "Pro vs Con"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Senior Customer Service Representative in Ahmedabad
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at TTEC full-time for more than a year

    Pros

    1. Friendly Environment 2. Great management 3. We can raise the concern and it will definitely resolved.

    Cons

    1. Salary structure 2. Slow growth 3. Less learning opportunities

    TTEC2019-10-23
  4. "Customer service representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Ahmedabad
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time for more than a year

    Pros

    Good environment to work, support leadership team

    Cons

    Night shift timing is tedious

    TTEC2019-10-22
  5. "Good company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Senior Customer Care Representative in Ahmedabad
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at TTEC full-time for less than a year

    Pros

    Friendly atmosphere. Good work culture. Well maintained.

    Cons

    Management is a bit biased to a certain people

    TTEC2019-10-14
  6. "Good bpo to start career"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Chat Sales Associate in Ahmedabad
    Recommends
    Neutral Outlook
    Approves of CEO

    I worked at TTEC full-time for less than a year

    Pros

    Excellent training skills given and good policies.

    Cons

    Poor cafeteria and only one way cab.

    TTEC2019-10-12
  7. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time

    Pros

    Good to work in this company

    Cons

    Culture is good In this company

    TTEC2019-10-11
  8. "Customer service representative"

    StarStarStarStarStar
    Former Employee - Anonymous Employee 

    I worked at TTEC full-time

    Pros

    I worked with ttec for 1 year and it is a good company for freshers.

    Cons

    I didn't find any career growth there.

    TTEC2019-10-01
  9. "BPO industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time

    Pros

    Ttec has Good work is environment.

    Cons

    I don't consider its meal as good as it should be.

    TTEC2019-09-24
  10. "Great place to work at!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Social Media Specialist in Ahmedabad
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time for less than a year

    Pros

    - Flexible Timings - Recognition & Rewards - Timely Appraisal

    Cons

    - Some sites are more into office politics

    Advice to Management

    No advice

    TTEC2019-09-11
Found 3362 reviews
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