TTEC Reviews | Glassdoor.co.in

TTEC Reviews

Updated 24 April 2019
2,958 reviews

Filter

Filter


3.4
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
TTEC Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
1,294 Ratings

Employee Reviews

Sort: PopularRatingDate

Pros
Cons
  • "Could do a better job in work life balance" (in 48 reviews)

  • "Sometimes the general culture of working in a call center can be frustrating" (in 83 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (5)

    "Best job I've had."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Trainer in Temple, TX (US)
    Current Employee - Trainer in Temple, TX (US)
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time (More than a year)

    Pros

    One of the best things about working for TTEC is that they promote growth from within. There are frequent coaching sessions to help you improve and succeed at the job. The benefits are outstanding as well.

    Cons

    With an call center, schedules depend on business needs. Schedules can change according to what is needed so when working here you truly need open availability.


  2. "Fraud analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fraud Analyst in Ahmedabad
    Current Employee - Fraud Analyst in Ahmedabad
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time (Less than a year)

    Pros

    Fixed timings
    Canteen food is great
    Friendly hierarchy

    Cons

    Only late hours has pickup facilities for free

  3. "Multicultural - Great atmosphere to work in"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Delivery Specialist in Ahmedabad
    Current Employee - Service Delivery Specialist in Ahmedabad
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time (Less than a year)

    Pros

    it’s a company where you can enjoy different cultures and people. We are constantly meeting, learning and brainstorming to help each other, to find the best solution for the client, for the market.

    We work hard but happy! it’s an environment where you can ask 24/7 any questions and you will receive immediately an answer; more ideas or feedback are always appreciated.

    Cons

    I have nothing to enter

    Advice to Management

    N/A


  4. "No Work life Balance"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ahmedabad
    Former Employee - Anonymous Employee in Ahmedabad
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at TTEC full-time (More than a year)

    Pros

    Insurance EPS Cheap Meals a

    Cons

    Future in the organisation is 0 work life balance

    Advice to Management

    Nothing


  5. "Great work culture, and friendly teammates"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Ahmedabad
    Current Employee - Customer Service Representative in Ahmedabad
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at TTEC full-time (Less than a year)

    Pros

    Good work culture, friendly team leads and mentors

    Cons

    Not good for guys who do not like night shifts.

    Advice to Management

    Good management


  6. "Good company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time (More than 5 years)

    Pros

    No bossism, you can approach senior management anytime and all are very friendly.

    Cons

    Salary is little bit less compared to other companies


  7. "Customer Care Representative (U.K)"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Ahmedabad
    Former Employee - Customer Care Representative in Ahmedabad
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TTEC full-time (Less than a year)

    Pros

    Good culture & professional environment

    Cons

    Create more employment & Re-hire Motif Employees

    Advice to Management

    NA

  8. "Good"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - CCE in Gujrat
    Current Employee - CCE in Gujrat
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time (Less than a year)

    Pros

    Very good and clean environment

    Cons

    I dint found anything bad


  9. "CCR"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TTEC full-time (More than a year)

    Pros

    Good Work Culture, Friendly Environment

    Cons

    Nothing to about this Company


  10. "Process specialist customer support service"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Process Specialist in Ahmedabad
    Current Employee - Process Specialist in Ahmedabad
    Recommends
    Positive Outlook

    I have been working at TTEC full-time (Less than a year)

    Pros

    home like environment with dedicated staffs and officials taking good care of employees.

    Cons

    lesser salary as per the working hours and condition

    Advice to Management

    Should have good trainer particularly in the first two weeks.