TTEC Reviews

Updated 13 Jun 2021

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3.6
70%
Recommend to a Friend
80%
Approve of CEO
TTEC Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
2,236 Ratings
Pros
  • "Well paid if you work from home(in 456 reviews)

  • "There is a very good work environment(in 187 reviews)

  • Cons
  • "Coaching consists of the Team Leads constant fussing in the chat rooms(in 129 reviews)

  • "Multiple requirements for low pay(in 99 reviews)

  • More Pros and Cons
    Pros & Cons are excerpts from user reviews. They are not authored by Glassdoor.
    1. 5.0
      Current Employee, less than 1 year

      Nice

      28 Apr 2021 - Anonymous Employee in Ahmedabad
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice environment, encourage and five incentives also

      Cons

      There are no cons about the company

      Be the first to find this review helpful

      TTEC Response

      Senior Social Media Specialist

      It is a pleasure to know that your experience with TTEC is remarkable. Thank you for taking the time to share this.

    2. 3.0
      Current Employee, more than 8 years

      Great place to work, always trying to improve

      21 May 2021 - Senior Team LEader in Ahmedabad
      Recommend
      CEO Approval
      Business Outlook

      Pros

      - Transparent policies - Communication from top to bottom - Timely salary - The intention to improve the employees

      Cons

      - Too much client and policy-driven and less employee-focused -The main focus is always on the profit and balance sheet and not on the employee troubles - The focus check on ground reality is missing

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      1 person found this review helpful

      TTEC Response

      Senior Social Media Specialist

      Thank you for taking the time to give us your feedback. If you would like to share more about your experience, please visit www.ttecwehearyou.com

    3. 4.0
      Current Employee, less than 1 year

      good culture,and assistive staff for freshers

      10 Jun 2021 - Associate in Ahmedabad
      Recommend
      CEO Approval
      Business Outlook

      Pros

      perky incentives and good package

      Cons

      8 hrs work but bearable

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    4. 4.0
      Current Employee, more than 3 years

      Very good company to work

      8 Jun 2021 - Fraud Analyst in Ahmedabad
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Nice environment to work. Employees are very supportive.

      Cons

      Salary is not up to mark

      Continue reading
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    5. 5.0
      Former Employee, less than 1 year

      Good Company

      6 Jun 2021 - Customer Service Representative in Ahmedabad
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Is a Good company to work for freshers. Salaries are on time.

      Cons

      Low chances of having promotion quickly

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      TTEC Response

      Senior Social Media Specialist

      Thank you for taking the time to give us your feedback. Your insights can make a difference; we invite you to use the following link to provide more detail or to follow-up: formeremployee.ttec.com

    6. 4.0
      Current Employee, less than 1 year

      Chat associate 3 at ttec

      5 Jun 2021 - Chat Associate III in Ahmedabad
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good salary, work from home, night shift allowance

      Cons

      Mostly night shifts. Recruitment process is too long.

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      TTEC Response

      Senior Social Media Specialist

      Thank you for sharing your experience with us. We appreciate your time and kind words.

    7. 4.0
      Former Employee, more than 1 year

      Great Company to work with.

      6 Jun 2021 - Chat Associate in Ahmedabad
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Good Work Culture Good and supportive management

      Cons

      Low Salary and less growth opportunities

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      TTEC Response

      Senior Social Media Specialist

      Thank you for taking the time to give us your feedback. Your insights can make a difference; we invite you to use the following link to provide more detail or to follow-up: formeremployee.ttec.com

    8. 5.0
      Former Employee, less than 1 year

      Best employee-centric company.

      31 May 2021 - Fraud Analyst in Ahmedabad
      Recommend
      CEO Approval
      Business Outlook

      Pros

      1> Salary on time 2> Positive work environment 3> Supportive colleagues 4> Pick up and drop facility

      Cons

      1> Rotational Shift 2> late response from management staff 3> Trainers are very serious

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      TTEC Response

      Senior Social Media Specialist

      We always support the holistic growth of our team members. Your straightforward opinion is much appreciated to help us grow as a company.

    9. 4.0
      Current Employee, less than 1 year

      A good to place to work

      20 May 2021 - Senior Software Developer in Hyderābād
      Recommend
      CEO Approval
      Business Outlook

      Pros

      better salary than market standards, good environment, no hurdles to reach out to top management with any issues.

      Cons

      On shore team have most of the control and they give selective work to off shore

      Continue reading
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      TTEC Response

      Senior Social Media Specialist

      Your concerns are important to us. Thank you for taking the time to share it with us.

    10. 4.0
      Former Employee

      Nice to work with

      26 May 2021 - Customer Service Representative in Ahmedabad
      Recommend
      CEO Approval
      Business Outlook

      Pros

      Best work culture. Colleagues were supportive.

      Cons

      Rigidity of management. Biased when comes to teammates

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      TTEC Response

      Senior Social Media Specialist

      Your concerns are important to us. Thank you for taking the time to share it with us.

    Viewing 1 - 10 of 4,980 Reviews
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