TTEC Reviews | Glassdoor.co.in

TTEC Reviews

Updated 2 Apr 2020

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3.5
67%
Recommend to a Friend
78%
Approve of CEO
TTEC Chairman and CEO Kenneth D. Tuchman
Kenneth D. Tuchman
1,520 Ratings
Pros
Cons
  • "low pay for the type of job, no flexibility(in 83 reviews)

  • "Team Leads are hired outside the organization and do not have the communication/people skills necessary to grow an employee(in 76 reviews)

More Pros and Cons
  1. Featured Review
    Helpful (2)

    "Good BPO industry"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fraud Prevention Analyst in Ahmedabad
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time for less than a year

    Pros

    Nice work culture TL are good

    Cons

    Location is the only Cons of this company

    TTEC2019-08-24
  2. "Flexible work environment with satisfactory pay"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Care Representative in Ahmedabad
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at TTEC full-time for more than a year

    Pros

    Friendly collegue and work environment

    Cons

    No leaves approved during holiday time

    TTEC2019-09-03
  3. "Good company to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Customer Support Representative in Ahmedabad
    Recommends
    Positive Outlook

    I worked at TTEC full-time for more than 5 years

    Pros

    Excellent work-place, not a typical call center environment

    Cons

    Nothing, all good; I was very happy

    TTEC2020-03-20
  4. "Job profile good enough only if you don't have anything better in hand"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fraud Prevention Analyst in Ahmedabad
    Recommends
    Neutral Outlook
    No Opinion of CEO

    I have been working at TTEC full-time for less than a year

    Pros

    - Supportive colleagues - Good initial training facilities - Subsidized meals - 5 days working

    Cons

    - Night shifts - Remote location of office - Work pressure at times is way too high

    Continue reading
    TTEC2020-02-09
  5. "Good one"

    StarStarStarStarStar
    Former Employee - Anonymous Employee in Ahmedabad

    I worked at TTEC full-time

    Pros

    Environment is good to work

    Cons

    Changes are made frequently which is difficult

    TTEC2020-02-04
  6. "Work environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at TTEC full-time

    Pros

    Work environment Friendly Healthy food available in canteen No leaves issues Flexible timing

    Cons

    Management is not so good They focus more on people’s personal life

    TTEC2020-02-04
  7. "Fraud Analyst"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Fraud Analyst in Ahmedabad
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time for less than a year

    Pros

    Working environment and the company policies.

    Cons

    Probably the calculated working hours is not same as the salary provided.

    TTEC2020-01-28
  8. "Good company to work with as a fresher"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Computer Forensic Analyst 
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I have been working at TTEC full-time

    Pros

    Work environment very friendly and full of enthusiasm

    Cons

    Salary pay is less and work load was a bit high

    TTEC2020-01-22
  9. "Review"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Ahmedabad

    I worked at TTEC full-time for more than a year

    Pros

    Very Less Salary to work with.

    Cons

    Great work Culture and Management.

    TTEC2020-01-08

    TTEC Response

    January 24, 2020Senior Social Media Specialist

    TTEC values our employees and will always strive to ensure our compensation is competitive for our skilled employees.

    Continue reading
  10. "Bad experience"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
     
    Doesn't Recommend
    Negative Outlook

    I have been working at TTEC

    Pros

    Salary is average. No pros

    Cons

    HR policies are very rigid. You may feel like you are working in a jail. Even chewing gums are not allowed in the premises. Food available is very bad

    Continue reading
    TTEC2020-02-11
Found 3419 reviews
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