TUI Group Airport Representative reviews

3.6

86% would recommend to a friend

(19 total reviews)
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Sebastian Ebel

100% approve of CEO

43% positive business outlook

Airport Representative employees have rated TUI Group with 3.6 out of 5 stars, based on 19 company reviews on Glassdoor. This indicates that most Airport Representative professionals have a good working experience there. TUI Group is rated in line with the average (within 1 standard deviation) by Airport Representative professionals compared to other employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

19 reviews
2.0
2 Apr 2026
Recommend
CEO approval
Business outlook

Pros

International company with people from different country.

Cons

Nice company if you work at the hotel because they pay most of the things, but not that nice for the other positions.

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TUI Group Response
1mo
Thank you for taking the time to share your feedback. We are pleased to hear that you value working in an international environment with colleagues from different countries - creating a diverse and inclusive workplace is very important to us. We acknowledge your concerns regarding differences in benefits across roles. We understand that consistency and fairness are key, and we are continuously working to review and improve our offerings to ensure we support our colleagues across all areas of the business. Your feedback helps us improve, and we value your input as it allows us to identify areas where we can enhance the employee experience. Thank you again for taking the time to share your experience. Best wishes from the TUI Employer Brand Social Media Team
4.0
26 Jan 2026

good company

Recommend
CEO approval
Business outlook

Pros

enjoyed the staff moral good company to work for

Cons

not much relevant training or any perks for seasonal staff

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TUI Group Response
3mo
Thank you for taking the time to share your feedback following your time with us as an Airport Representative. We’re really pleased to hear that you enjoyed the team morale and felt that TUI was a good company to work for. We also appreciate your comments regarding training and perks for seasonal colleagues. Seasonal roles are a vital part of our operation, and we’re continually reviewing how we can enhance the support, development opportunities and overall experience for colleagues in these positions. Thank you again for your contribution during your time with TUI, and we wish you all the very best for the future. Best wishes from the TUI Employer Brand Social Media Team
4.0
2 Jun 2025
Recommend
CEO approval
Business outlook

Pros

Great company looks after you

Cons

Very long process to get hired

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TUI Group Response
12mo
Hi there! Thank you for sharing your experiences. Your positive feedback about our culture at TUI is encouraging. Your feedback helps us to improve. Thank you again for taking the time to share your experience. Best wishes from the TUI Employer Brand Social Media Team
Viewing 1 - 3 of 19 Reviews

Glassdoor has 3,021 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.