TUI Group Cabin Crew Member reviews

4.1

91% would recommend to a friend

(23 total reviews)
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Sebastian Ebel

94% approve of CEO

84% positive business outlook

Cabin Crew Member employees have rated TUI Group with 4.1 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Cabin Crew Member professionals have an excellent working experience there. TUI Group is rated in line with the average (within 1 standard deviation) by Cabin Crew Member professionals compared to other employers within the Hotel and travel accommodation industry (3.6 stars).

Reviews by job title

23 reviews
5.0
5 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Lots of flexability Lovely people Care within the company

Cons

Unsociable Hours Delays Missing events i.e birthdays

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TUI Group Response
4mo
Thank you for your feedback. We're glad you've experienced flexibility, worked with lovely people, and felt cared for within the company. We understand the challenges of unsociable hours. We appreciate your dedication and the sacrifices that come with working in our industry. TUI Employer Brand Social Media Team
4.0
11 Aug 2025
Recommend
CEO approval
Business outlook

Pros

The pay is amazing and the benefits

Cons

Long hours, seniority based, intense training

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TUI Group Response
9mo
Thank you for sharing your experiences. It’s great to hear that you value the pay, benefits, and the enjoyment you find in your role as Cabin Crew. We’re pleased that these aspects have had a positive impact on your time with us. We acknowledge your comments regarding long hours, the seniority-based structure, and the intensity of the training. We understand that these elements can be challenging, and we are committed to supporting our Cabin Crew with the tools, resources, and guidance they need to thrive in their roles while maintaining a healthy balance. Your feedback helps us identify ways to further enhance the working experience for our colleagues. Best wishes from the TUI Employer Brand Social Media Team
4.0
22 Jul 2025
Recommend
CEO approval
Business outlook

Pros

Good salary, great colleagues, good perks within the business

Cons

Shift work, long days, hard to book leave, no progression in the role, dealing with disorderly people

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TUI Group Response
10mo
Thank you for taking the time to share your feedback. We're glad to hear that you value the competitive salary, team culture, and the perks we offer, it's great to know these aspects have had a positive impact on your experience. Regarding flexibility, we understand the importance of accommodating various needs and schedules. Unfortunately, due to the nature of some roles, we cannot provide the same flexibility in all functions. We are committed to creating a workplace that supports the diverse needs of our colleagues and allows for greater flexibility. We understand the importance of feeling recognised and rewarded for individual contributions. We offer a range of development opportunities to support career growth, including training programs and coaching. We encourage all team members to take advantage of these resources and have regular development conversations with their managers. We appreciate your comments and will continue to look for ways to strengthen our approach to career development and recognition. Best wishes from the TUI Employer Brand Social Media Team
Viewing 1 - 3 of 23 Reviews

Glassdoor has 3,022 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.