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      TUI Group

      Engaged employer

      TUI Group Customer Service Representative reviews

      Compare reviews

      2.8

      49% would recommend to a friend

      (47 total reviews)
      avatar

      Sebastian Ebel

      3% approve of CEO

      40% positive business outlook

      Ratings by category

      3.2

      Work/Life balance

      2.6

      Diversity and inclusion

      2.6

      Compensation and benefits

      2.6

      Career opportunities

      2.4

      Culture and values

      2.2

      Senior management

      Customer Service Representative employees have rated TUI Group with 2.8 out of 5 stars, based on 47 company reviews on Glassdoor. This indicates that most Customer Service Representative professionals have an average working experience there. TUI Group is rated 22% below average by Customer Service Representative professionals compared to other employers within the Hotel and travel accommodation industry (3.6 stars).

      Reviews by job title

      47 reviews
      5.0
      16 Feb 2025

      great

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      great hr system in place

      Cons

      working away alot, commuting, travelling

      3.0
      1 Nov 2024

      Great Job to go abroad

      Customer service representative
      Recommend
      CEO approval
      Business outlook

      Pros

      Intersting job, great opportunities and best way to travel and work

      Cons

      For the company you will always just be a number

      avatar
      TUI Group Response
      1y
      Thanks for your feedback! It’s great to hear you enjoy the job and travel opportunities. We understand your concern and are committed to fostering a more personal and supportive work environment. Our people are what make us special, so we are sorry you felt this way. Best wishes, TUI Employer Brand Social Media Team
      Viewing 1 - 3 of 47 Reviews
      Related searches: TUI Group Customer Service Representative jobs | TUI Group Customer Service Representative salaries | TUI Group benefits | TUI Group Customer Service Representative interviews
      TUI Group reviewsTUI Group Customer Service Representative reviews

      Glassdoor has 3,022 TUI Group reviews submitted anonymously by TUI Group employees. Read employee reviews and ratings on Glassdoor to decide if TUI Group is right for you.