Reviews by job title

5 reviews
5.0
1 Jul 2021
Recommend
CEO approval
Business outlook

Pros

- You are surrounded by incredibly smart colleagues & peers - Fast-paced and startup-like environment. No politics, bureaucracy, very light on process. - Exciting and challenging business domain and mission, very focused on helping small business succeed - Very oriented towards helping team members grow professionally (technical skills, people skills). Provides plenty of opportunities to own projects/initiatives. - Always improving the tech stack with greenfield projects (built several mobile apps in 2019-2020, migrating backend to AWS serverless, front-end on latest Typescript + React + Redux + Chakra, etc.) - Cross-functional autonomous team arrangement (squads) allows engineers to learn and build non-technical skills around Product Management, Design, UX, and even Customer Success - Heavily invested in QA engineering and building full end-to-end automated tests in addition to unit tests - Great support / mentorship for early-career engineers - Great work-life balance: extremely flexible when it comes to your daily schedule, location (remote and in-office), unlimited vacation and PTO. Periods of more intense work around product launches but striking a good balance in general. - Ownership: everyone is an owner - Compensation system rewards skills, performance, leadership in a clear and transparent way. One of the best systems I've seen for engineers who want to remain individual contributors and improve their craft. - Excellent team dedicated to people ops; always caring for everyone, listening to feedback, trying to improve how things are done (the company has been in growth mode for a while, and growth requires changes) with a people-first approach.

Cons

- The fast-pace and not super-structured environment could be a challenge for some

5.0
2 Jul 2021

Best 3 of years of my career

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Tailwind is a company unlike any I have ever worked at. We are growing and changing, and that is a good thing! The products we build are changing the way small businesses across the globe manage their online marketing! My team members and peers are some of the most talented individuals I know. Plus they are my friends. Flexibility with the changing work cultures. I have really appreciated our openness to full-time remote, but also welcoming people back into the OKC office.

Cons

Continue investing in first-time leaders. Building the leaders of our team will be crucial. Continue listening to feedback. I love our transparency and openness, but its important any concerns are addressed.

5.0
5 Oct 2018
Recommend
CEO approval
Business outlook

Pros

- Flexibility to choose when and how you work. Everyone sets their own time off. You're measured by your results, not time spent working. - Incredibly empathetic, generous, and performance-driven culture. I felt right at home. - The team is growth-oriented, deliberate, and fast-paced. I immediately stepped into projects and responsibilities that make an impact. - Everyone I work with is ridiculously effective at their job and communicates exceptionally well. My best work at a previous company would be table-stakes here. The upside is that I've grown more in the past 6 months than I thought was possible. - My manager has been generous and supportive in my first 6 months — but still provide a wide range of autonomy. - Everyone is a part-owner in the company and shares in the upside. Super transparent decision-making means every team member understands why and how big decisions are made — and can their input is valued.

Cons

- You'll have a bad time if you're not impact-driven. There's a low tolerance for busywork, time-wasting meetings, etc. A big component of salaries and bonuses depend on individual and company-wide performance — which is a huge plus as long as your expectations are aligned. - Startups tend to attract hard workers who have trouble "shutting off" — and I'm no exception. I have to peel myself away from work after 5 p.m. Teammates are 100% supportive in taking time to recharge — but it's something I'm actively learning to do better.

5.0
12 May 2022

Back to Positive Momentum

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

- Pay is very strong now that we're using national salary bands instead of local ones - Very clear focus and direction, with momentum building toward a really innovative new product direction - Leaders not afraid to take risks, push the boundaries on cool new tech or build unique products - Good hybrid work balance with most of the company fully remote or work from home, but still having office space available for those who need or want it - Caring team and coworkers that are gelling really well now (2022). It helps that certain discontented past team members have moved on. - Very high degree of transparency from top leaders - Attitude from top down that all ideas are welcome and good ideas can come from anyone - DEI work and strategy from the past couple years is showing sustainable progress - Great place to learn and build skills. Leans toward internal promotions over hiring external managers. Role changes to help people grow in the direction they want to are common.

Cons

Company went through a rough patch in 2020 and 2021, as you'll see in a sudden small group of negative reviews after a long history of all positive reviews. Things are already much better in early to mid 2022. I'd like to share a more balanced view of what happened to counterbalance what I think are unfair reviews resulting from that period from a very specific clique of ex-employees. Business-wise: The company began a big pivot in late 2019. This wasn't universally popular. It lead to some projects being shut down, some teams being reshuffled and new ones being staffed up. We were growing quickly at the time and the leadership team knew this pivot would slow growth for a year or two, but thought it was for the best. I give them credit for sticking to their instincts, because it looks like they were right. After a lot of hard work, we're seeing that pivot starting to pay off, while competitors who didn't make similar moves are now struggling. The next couple years look bright. That said, this pivot moved us back to an earlier stage of company development, which wasn't for everyone on the team. Many people hired in the year leading up to it were more risk averse and joining because we were growing fast and seemed like a safe option. They got scared when we changed direction, and that amplified some cultural challenges in 2020 especially. Culturally: The company wasn't strong on remote work and hadn't put a lot of intentional investment into DEI prior to 2020. I don't think this was because of aversion to it. The founders are both pretty progressive from what I can tell. But 2020 came, they weren't ready for it and a small group of people became incredibly upset, which caused strain in the culture. To leaderships' credit, they heard the concerns and put in work to learn bout remote-first work and DEI in particular. Strategies to improve were developed and put in place. Today we're in a much stronger spot on both issues. As the negative clique left, things became more cohesive and positive again. Today, we're back to a culture of supporting and celebrating each other. There's much better alignment on where we're going. We're moving faster, shipping product faster and having more fun. Anyhow, reading those negative reviews from that group was upsetting to me so I felt compelled to share my point of view. Anyone reading should understand that those reviews also came at a time where people were incredibly fearful and emotionally charged to begin with. If those people joined the company today instead, they'd likely have a very different experience.

5.0
9 Mar 2023
Recommend
CEO approval
Business outlook

Pros

I've worked at Tailwind for quite a while now, and it's been a fantastic place to learn and grow professionally. The team moves fast and there are always a ton of interesting problems to solve, and team members are always given a large amount of latitude to solve them. You're never stepping on people's toes. In general, the more you value independence and creativity at work, the more you'll value working at Tailwind. There's definitely less structure as a result, but again, I find that kind of environment really rewarding and fun to work in. The people here are all incredibly sharp, and you'll learn a ton trying to solve whatever your problem your team is tackling. And even though it can be fast paced and challenging, the company culture does promote a healthy work life balance. Benefits are fantastic, as are salaries (we've moved to a geo-agnostic salary model, and salaries are all pegged to NYC rates regardless of the employee's location). Tailwind is also fully remote, but does have an OKC office for those in the area who want to use the space. The leadership team is great, and works to maintain transparency, solicit employee input, and is generally responsive to issues surface by employees. One valid complaint called out in every negative review is one of our co-founders, who was also the head product. He had a toxic management style, which is why reviews here are polarized -- satisfaction at the company was highly correlated with whether or not you had to work with or adjacent to him. (Spoiler: I never did). He's no longer at the company, and the current VP of Product has been an absolute joy for folks in the company to collaborate with. I wish it hadn't taken so long to permanently address the issue with this co-founder, but I understand why it was tough given his position in the company. The CEO has always been the polar opposite of his partner in these respects.

Cons

The typical things that come with startup life -- it's fast paced, but a lot of fun. It's a challenging environment, but for people who like that kind of innovative, collaborative, startup environment, Tailwind's a great place to be. Right now, the leadership team is lacking in diversity, which is unfortunate. I hope that's something they focus on addressing in the future.

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