Teaspoon Reviews

3.5

73% would recommend to a friend

(75 total reviews)

39% positive business outlook

Teaspoon has an employee rating of 3.5 out of 5 stars, based on 75 company reviews on Glassdoor which indicates that most employees have a good working experience there.

Reviews by job title

75 reviews
1.0
8 Jun 2024

Poor Leadership

Recommend
CEO approval
Business outlook

Pros

One (1) free drink per day, good tips, employee discount.

Cons

If you are considering a career, investment, or franchise with Teaspoon, please proceed with caution, the company faces several challenges from the top-down. In my opinion, the leadership team is primarily focused on nationwide expansion, often opening new locations without adequately training franchisees. This approach raises concerns about the long-term viability of their growth and seems to be driven by the hope of a buy-out from a larger company. During my tenure, I noticed a high turnover rate among both management and employees across multiple locations. Many colleagues expressed dissatisfaction and were actively seeking other opportunities, which reflected a general lack of loyalty and morale within the company. I also encountered many operational issues that seemed to be overlooked. The business model might benefit from improvements, but these did not appear to be a priority for middle or senior management (CEO and Founders), who seemed more focused on presentations, recruiting new franchisees, and introducing new seasonal products. I highly recommend doing thorough research and due diligence before making any commitments to this company.

1.0
28 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Free milk teas and you'll meet nice co-workers

Cons

Their wage is way below the median wage for the amount of work you're expected to do. A very high-stress work environment and management are highly unorganized. You are expected to work super last minute with an unrealistic timeline. Overall, the work ethics of the company is unhealthy and stressful. You’re given an average of 8 - 15 new tasks/projects with them piling up each week. I would say the biggest drawback would be communication between management and the team (very slow replies, sometimes ignore questions because they don't have the answer or are too busy with something else). The tasks you are given are with little directions so you really have to be PROACTIVE by researching on the internet or self-taught. Your contribution is not encouraged and the boss has a habit of cutting everyone off when they talk or replies. The turnover rate is VERY high here. and I wouldn't recommend this working environment for anyone unless you are not planning to stay for long.

4.0
21 Apr 2026
Recommend
CEO approval
Business outlook

Pros

I worked part-time at Tea Spoon for a few months, and overall, it was a positive experience. The team was friendly, the environment was cozy, and the management was generally supportive. The pay was fair for a part-time role, and I appreciated the flexible hours.

Cons

That said, the job did come with one challenge: dealing with difficult customers from time to time. Most customers were lovely, but there were definitely a few who were overly demanding, rude, or impatient—especially during busy hours. It can be stressful, but the staff usually tried to handle things professionally.

Viewing 1 - 3 of 75 Reviews

Glassdoor has 76 Teaspoon reviews submitted anonymously by Teaspoon employees. Read employee reviews and ratings on Glassdoor to decide if Teaspoon is right for you.