Telefonica Tech Reviews

UK&I SMT have spent past 2 years churning out excuses for ongoing failure to properly organise, consolidate and structure the business. SMT treat the business as a sales organisation and have taken too long to appreciate the MSP landscape beyond what original OCSL org delivered (resale and PS only). From blaming previous leadership teams after they left the business, to ignoring the need to manage the business whilst they organised the sale from Cancom to Telefonica, it’s been a trail of excuses and inertia and failure to provide a platform for staff to succeed. The business has spent the months after the sale communicating on colour schemes and naming conventions rather than clarifying what the impact would be on staff and sorting out a clear strategy. Absolutely no clarity on career progression, salary reviews etc. Seem to think that shout outs from colleagues serve as sufficient reward.

Following sale after sale of the company a bad culture and environment has prevailed. Yes men/women get promoted into roles they are not cut out for. Most of the managers are in no way technical yet are managing a technical team of people and do not listen to feedback that is given to them. Any decent engineers that weren't on a good wage have since left the company and the ones left are newbies who haven't quite figured the place out or have been promised the dream. Recently the company has pretty much purged any engineer who was challenging their attitude which has made the situation much worse.