Is Thinkific a good company to work for as a Customer Champion?

Customer Champion professionals working at Thinkific have rated their employer with 3.5 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of Thinkific employees being 4.0 out of 5 stars. Search open Customer Champion jobs at Thinkific now and start preparing for your job interview by browsing frequently asked Customer Champion interview questions at Thinkific .

Does Thinkific pay Customer Champion employees well?

Customer Champion professionals rate their compensation and benefits at Thinkific with 3.6 out of 5 stars based on 16 anonymously submitted employee reviews. This is 17.7% worse than the company average rating for salary and benefits. Find out more about Customer Champion salaries and benefits at Thinkific .

What are the top reviewed jobs at Thinkific?

Customer Champion (16) , Software Engineer (12) , Account Executive (10) , Product Manager (8) , Senior Software Engineer (7) , Marketing (6) , Anonymous (5) , Engineering Manager (5) , Customer Success Manager (4) , Customer Success Manager (CSM) (4) , Customer Support (4) , Engineer (4) , Product Marketing Manager (4) , Senior Product Designer (4) , Software Development Engineer In Test (SDET) (4)

What are the pros of working at Thinkific according to real employee reviews?

"culture is great" ((in 44 reviews)); "Good benefits as well." ((in 36 reviews)); "Great team (I do understand this is very different depending on what team you are on" ((in 32 reviews)); "Most of your colleagues are great" ((in 14 reviews)); "Open Vacation Policy" ((in 9 reviews))

What are the cons of working at Thinkific according to real employee reviews?

"suite became addicted to layoffs" ((in 31 reviews)); "Thinkific suffered the same issues that a lot of startups with inexperienced leadership did during the pandemic." ((in 16 reviews)); "The management still places significant emphasis on culture and is always open to ideas and suggestions for improvement." ((in 7 reviews)); "suite managers are clueless." ((in 5 reviews)); "There is a lack of diversity on the SLT group and above, period." ((in 4 reviews))

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Thinkific

Thinkific Customer Champion reviews

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3.5

51% would recommend to a friend

(16 total reviews)

Greg Smith

71% approve of CEO

22% positive business outlook

Ratings by category

4.1

Work/Life balance

3.6

Compensation and benefits

3.5

Culture and values

3.4

Diversity and inclusion

2.9

Career opportunities

2.7

Senior management

Customer Champion employees have rated Thinkific with 3.5 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Customer Champion professionals have a good working experience there. Thinkific is rated in line with the average (within 1 standard deviation) by Customer Champion professionals compared to other employers within the Information Technology industry (3.9 stars).

Reviews by job title

16 reviews

3.0

2 Oct 2023

Timing

Customer champion

Recommend

CEO approval

Business outlook

Pros

The people there are nice

Cons

The product will not blow you away

Thinkific Response

Thank you for leaving a review! We agree, Thinkers are some of the most kind people out there :) We are sorry to hear about your thoughts on the product. We are always aiming to listen to our customers, make improvements, and launch new features to ensure we are innovative in the industry and to ensure our customers are successful on Thinkific. If you have any more feedback on how we can improve, please feel free to reach out to us! Thank you for your time at Thinkific, we truly appreciate it.

2.0

29 Jul 2023

Not what it promised to be anymore...

Customer champion

Recommend

CEO approval

Business outlook

Pros

Good benefits, time-off policy and met some amazing people.

Cons

Growth only happens if you are a yes person (to the point that you're drowning in burnout by always taking on other team members workloads) or are within the inner circle of people making decisions at the top of the department. Experienced a strange amount of nepotism and gossiping - If you're not a part of the clique, you're not kept around.

Thinkific Response

Thank you for taking the time to leave a review. We're glad to hear you enjoyed the benefits, time off policy, and the team at Thinkific! On the flip side, we're sorry to hear about the not-so-good experiences. With a core value of "passionately debate," our intention is to create a culture of collaboration so all voices and ideas are heard, no matter the level of role. We will take this feedback to improve. We appreciate your contributions during your time at Thinkific and we wish you all the best.

5.0

3 Jun 2023

Great place to work

Customer champion

Recommend

CEO approval

Business outlook

Pros

Company Culture Supportive Offers device and WFH budget Benefits

Cons

There are no cons :)

Thinkific Response

Thank you so much for sharing a glimpse of your experience working at Thinkific! :)

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Not what it promised to be anymore...

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