Thinkific reviews about "colleague"

It used to be a great place to work, it now feels like a very hollow version of its old self. The culture and people who made it what it was are largely gone. The product vision and sense of what makes us unique are very murky. The pay and benefits are almost exactly middle of the road, but the risk is fairly high -- 2.5 major layoffs in the last 18 months.

- hyper-focus on profitability over customer value - a total lack of company vision and strategy in a saturated market is a recipe for burnout - toxic positivity from leadership does not foster trust and sucks the energy out of talented people

The company has struggled to find its footing

Customers are tough to deal with, lots of MLM customers

- Poor management which led to 100 people being laid off (I'm honestly not sure how this wasn't seen coming) - Favouritism amongst team leads (people who bring in their friends from other companies, then will give them preferential treatment such as ALWAYS letting them skip phone/chat shifts) - Lack of transparency - Some racism in higher roles - Hiring for roles that they just let people go from - They say they believe in "radical candor" but if you try and fix something it will get you in trouble.

It can be a rollercoaster -- nothing for the faint of heart or those who need a lot of structure and stability. The market and industry has changed dramatically in the last year, and so our plans and team have had to adjust rapidly, which is not easy.

-leadership completely misaligned with what's told to departments -frequent sudden, unexplained changes in mandates (esp since IPO) -lack of transparency from top-down -horrible growth strategy, reliant on unsustainable pandemic growth -inexperienced leadership and managers, they're nice when things are good, but when things go wrong (layoffs, recession, big changes) they completely flounder -pay is quite low for tech industry, esp with stock price all our stock options are now worthless -benefits and perks are being reduced i.e. lunch spend, technology budget

Lots of politics and a leadership team that seems lost and overwhelmed by the challenges of running a public company Completely different culture than they used to have and from what the advertise The company says it cares about diversity and inclusion but the make up of the executive team and board suggest otherwise

As the company grows, it feels like there is an increasing amount of corporate overhead and focus on social policy. While well-intentioned, these programs can sometimes pull focus away from our core product mission and the practical problems we are here to solve.