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Third Coast Terminals

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Third Coast Terminals Reviews

3.4

66% would recommend to a friend

(18 total reviews)

Jim Clawson

77% approve of CEO

29% positive business outlook

Third Coast Terminals has an employee rating of 3.4 out of 5 stars, based on 18 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Third Coast Terminals employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

18 reviews
2.0
10 Sept 2022

Management needs improvement

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Enjoyed working with a few people Allow you to WFH when sick

Cons

CSR team is currently working out of a trailer until a permanent building is found/built. There is only 1 bathroom stall for 15 women. Finding a parking spot can also be terrible as there are no designated lines and people leave large gaps between cars. Benefits are not competitive - Company only offers 10 PTO days and no maternity leave. Must be with the company 5 years to reach 15 PTO days. Insurance through company is expensive with high deductibles. There is little to no management support - Management asks to be included in emails but never step in to help. They also talk about improving processes but no changes are to be seen. When issues that can be addressed are brought up, they don't take action. Employees that have been with the company for years are either lazy or not trained well enough to fully do their job. Management does not jump in to address this. Employees get WFH set ups but then Management gets upset when you have an appointment and have to WFH. Management are all close friends/family so you cannot confide in them or whatever you say to them will spread.

avatar
Third Coast Terminals Response
2y
Thanks for the feedback! In June 2023, we moved our Administrative staff (Customer Service, Accounting, Finance, Planning, Purchasing, etc...) to a new office at 13100 Space Center Blvd. Houston, Texas 77059. We took this opportunity to bring many of our departments together - under the same roof - to work together. January 2023 we updated our Paid Time Off (PTO) benefits to provide 3 weeks (120 hours) accrual from your date of hire. It is true that we do not offer - strictly just paid "maternity" leave. But we have always offered Company paid Short Term and Long Term Disability insurance. This insurance provides 60% of your salary after 15 days of missed work. This would apply to all illnesses, not just maternity. This also automatically converts to long term disability after 12 weeks. Long term disability will continue until you are able to return to work. This is all provided at no cost to our team members. We do allow for administrative team members to work from home during inclement weather, or as you stated - when they have an appointment, but we feel that we are better when we are all together. We believe that it is easier for communication to occur when customer service, sales, and invoicing can come together to solve a customer's issue. The HR department is available to discuss the other issues that you brought up regarding the performance of the team.
3.0
17 May 2021
Recommend
CEO approval
Business outlook

Pros

Good place to get your foot in the door regarding process operations

Cons

Management is kind of stressful because a lot of people are really close with the owner so they get away with things that shouldn’t fly at a professional workplace. Lot of manual labor for raw material charges due to none of the units being hard piped.

1.0
23 Apr 2019
Recommend
CEO approval
Business outlook

Pros

Enjoyed working with very few of the people

Cons

Management has their favorites. If you're not one you won't be treated the same.

Viewing 1 - 3 of 18 Reviews

Glassdoor has 18 Third Coast Terminals reviews submitted anonymously by Third Coast Terminals employees. Read employee reviews and ratings on Glassdoor to decide if Third Coast Terminals is right for you.