Upwork Reviews

3.8

60% would recommend to a friend

(629 total reviews)
avatar

Hayden Brown

57% approve of CEO

44% positive business outlook

Upwork has an employee rating of 3.8 out of 5 stars, based on 629 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upwork employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

629 reviews
1.0
19 Aug 2017
Recommend
CEO approval
Business outlook

Pros

I have used this site for few years,but off late too many issues with the identity and other details.They want you to write your complete name no spelling mistake in profile details.You face picture even if you don't want to upload. Also too high fee and too low paying jobs as low as 1 $. Once your account suspends the turns a blind eye towards you and would never resolve any issue.

Cons

It is total waste to be on this site, so many freelancers that you will get a response once after 1000 times and then out of those if you are lucky the conversion ration will be 5%. It is just going to be worse.They have more clients more commission but they don't want to trim down the commission.

1.0
28 Dec 2024

Toxic environment and no job security

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Good weekly pay! That's it!

Cons

Toxic work environment Bootlicking culture at its worst Top level management has no sense of where they want to take the company Product decisions are based less on actual customer and ground reality and more on the whims and last nights dreams of C level execs Career growth depends on your current level and team as well as the mood of your Engineering Manager or Director Can get laid off any minute without any warning! Beware of any upcoming earnings release schedule. As history has proven over the last couple of years, before every earnings call irrespective of whether the company is in profit or loss layoffs can happen to offset for any loss of public image to C Level execs and board. Mostly single digit increments maybe once a year of you are lucky.

1.0
26 Aug 2017

Stay away all employer!

Recommend
CEO approval
Business outlook

Pros

Ambience is good, but management is very bad.

Cons

1, Full pressure to employee 2. The management is abusive to its employer 3, They even send emails at night for urgent fixes, so very bad work life balance 4. No salary hikes

Viewing 1 - 3 of 629 Reviews

Glassdoor has 913 Upwork reviews submitted anonymously by Upwork employees. Read employee reviews and ratings on Glassdoor to decide if Upwork is right for you.