UserTesting Anonymous reviews

2.1

13% would recommend to a friend

(4 total reviews)
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Eric Johnson

Not enough data to show CEO approval

13% positive business outlook

Reviews by job title

4 reviews
1.0
10 Mar 2023

Run very far

Recommend
CEO approval
Business outlook

Pros

You'll meet a ton of amazing professionals. You will be paid (below market value), still paid though. Join an ERG Be sure to get your experience and then get our before you get put out.

Cons

Leadership is never on the same page. No two managers, directors, VP's, or C-Levels are ever on the same page. Leadership will remind you that you are just one of many contributions to their paycheck. The pay is low compared to other companies in the B2B SaaS space - do with that what you will. Benefits are fairly decent, I cannot complain. Layoff central. Restructuring every 3-5 months is insane. The CEO seems to know what he is doing though (I say this very loosely). There are ism's present; favoritism, sexism, a sprinkle of racism. The environment can seem a bit juvenile and clique-y, as mentioned in a previous review. If work culture means a lot to you, do not join this company. This is a 'sip the Koolaid' environment. They do not practice the kindness and empathy they so preach. Gossip runs rampant and returns back in timely fashion. Diversity has an actual meaning, and not the one the CEO mentioned 'hiring those from other countries'. Hardly seen the diversity AND inclusion mentioned on the career page or at the all hands meetings. In all, you will be overworked, overwhelmed, and underpaid. Please take heed to the details of each honest review. All the best to those who accept employment, perhaps your experience will be better than ours.

5.0
12 Jun 2022

4 years and loving it!

Recommend
CEO approval
Business outlook

Pros

After having worked for some of the top companies in the world, UserTesting has the best leadership I've ever seen... smart, approachable, kind, helpful, and always improving.

Cons

For a UX company, our own UX could be a lot better. We also need better branding.

Viewing 1 - 3 of 4 Reviews

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