Veterinary Pet Insurance Reviews

Updated 17 Mar 2018

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2.6
29%
Recommend to a Friend
40%
Approve of CEO
Veterinary Pet Insurance President Scott Liles  (no image)
Scott Liles
5 Ratings
  1. Helpful (2)

    "Join if you want to be obsolete and suffer unbearable changes with no directions"

    2.0
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee 
    Doesn't Recommend

    I have been working at Veterinary Pet Insurance full-time

    Pros

    Nice office environment, retention bonus , old company, good place for stall until you are not in demand.

    Cons

    Huge turn over, all good tech left in IT , architects, good developers, project managers, QA lead , even AVP/BSA lead . always fire drilling and short term patch, only mediocre developers or hasn't been programming for 5 years manager get promoted. already internally decided. skills not matter only those play politics win, obsolete technologies, no capacity, stay here too long no good company will hire you and at their mercy, changes so much can't keep up, only short term or season developers. Low morale

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  2. Helpful (3)

    "Underperforms as an employer in most respects..."

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales 
    Doesn't Recommend
    Negative Outlook

    I worked at Veterinary Pet Insurance for more than 5 years

    Pros

    Formerly Veterinary Pet Insurance, Nationwide Pet Insurance is a Jekyll and Hyde company. Once the industry leader with 70% market share, it's now scrambling to remain relevant because of poor management decisions and smarter competition. It finally offered a Percent-of-Invoice policy six years after its chief competitor reinvented the market, and it truly is the best product currently on the market. The Nationwide brand is a strong one and should help stabilize the company. Benefits are average. Marginal performers who 'manage up' well will likely find a comfortable place to work. It's just big enough that a mediocre employee can probably hide for a few years and collect a paycheck.

    Cons

    Unfortunately, it stills sells its old products too - highly profitable for the company but typically a poor value for consumers. As an employee, you're forced to offer the swill to unsuspecting buyers and that can be painful if you have any integrity. Senior management is still largely staffed by career VPI employees who subscribe to an authoritarian mindset where blind loyalty and the ability to toe the company line are the only requirements of the job. Competence and creativity are not only unwelcome but actively discouraged. Inexperienced sycophants are the only people promoted from within - and it takes a terrible toll on the rest of the employees. Incompetent, petty managers make mistakes here that would never be tolerated in a more competent company. Nationwide is a mutual company, which means its customers actually own it instead of shareholders. There must be good aspects to being a mutual company but I never saw them. Internal technology is laggard - almost laughable. Innovation, non-existent. It's where good ideas go to die. The promise for managers seems to be lifetime employment, and that's never a good thing if you need to stay competitive. If you consider yourself a good or better contributor you will stick out like a sore thumb here and will likely end up depressed or worse. The management team has a bunker mentality and adversarial relationship with the workers that is totally out of touch with any modern white-collar workplace. And yet the same team persists year after year.

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  3. Helpful (1)

    "Company out of touch with industry norms and standards"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Brea, CA
    Doesn't Recommend
    Neutral Outlook

    I have been working at Veterinary Pet Insurance full-time

    Pros

    Can sometimes work from home, work/life balance, similar pace to some government jobs, frequent opportunities to stack PTO with holidays, pension plan.

    Cons

    Clicky environment, co-workers are not down to earth, working with corporate is a hassle, all management is out of touch, very little perks, everything is urgent, no room for growth.

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  4. "Great place to work"

    5.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Yoga Instructor in Orange, CA
    Recommends
    Positive Outlook

    I have been working at Veterinary Pet Insurance for more than a year

    Pros

    excellent values, excellent managers, lots of fun to work there

    Cons

    hard to schedule vacation time

  5. "Inbound generalist. Hard working employees, but poor management"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Current Employee - IBG in Brea, CA
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Veterinary Pet Insurance full-time for more than 5 years

    Pros

    No overtime required, holidays off, inbound calls and no cold calls

    Cons

    Have to write bad business to maintain a high conversion. Work for the worst manager ever who back stabs you and smiles to your face. She has poor leadership skills. It appears upper management loves her and protects her. Employees would work harder if she was gone or stopped micro managing. Manager tries to find errors you make to give you a zero in quality. Manager has power control issues. Hard to take vacation now since every agent has to plan a year in advance otherwise you lose the days off. First come first serve.

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  6. Helpful (4)

    "Unfortunate place to work"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 

    I worked at Veterinary Pet Insurance full-time for more than a year

    Pros

    Bring your pet to work day.

    Cons

    Terrible management perspective. Numbers & KPI focused, which does not enable or inspire to go above and beyond. Environment is a bit suffocating.

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  7. Helpful (1)

    "Good company and easy workload"

    4.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Sales Generalist in Brea, CA
    Recommends
    Disapproves of CEO

    I worked at Veterinary Pet Insurance

    Pros

    Easy. No paperwork. Friendly environment. Some months can earn well over their intended 2k in bonuses. When you hit all sales goals in one month the pay can be well over the company target of 5k

    Cons

    Monthly goal adjusts from month to month and it's set by the company based in their expectations. They get it wrong from time to time and it's tough to have a good sales month. Some performance metrics are nearly impossible to hit every single month. No control over your first shift and your stuck there for an entire year before you can hopefully change it.

  8. Helpful (2)

    "Caring people but culture changing"

    3.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Anonymous Employee 
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I worked at Veterinary Pet Insurance full-time

    Pros

    Fellow employees very committed to the mission of the company helping highly bonded pet owners protect the health of their pets. Good working environment.

    Cons

    Culture changing since Nationwide purchased the company. Departments are becoming more silo'd. Pressure on growth. Turnover increasing.

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  9. Helpful (1)

    "Claims"

    2.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Former Employee - Claims 
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Veterinary Pet Insurance full-time for more than 3 years

    Pros

    Work with fellow animal lovers Was able to bring my pets to work

    Cons

    Once Nationwide took over the company, it all went downhill. Benefits suck, management sucks, and any employee moral was deeply impacted in a negative way. One supervisor in particular picks favorites and uses anything you say against you later. He does not fight or support his team.

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  10. Helpful (2)

    "Totally Dysfunctional Employer"

    1.0
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Compensation and Benefits
    • Senior Management
    Veterinary Channel 
    Doesn't Recommend
    Negative Outlook
    No Opinion of CEO

    I worked at Veterinary Pet Insurance

    Pros

    I got a paycheck, small as it was.

    Cons

    Where do I begin? It's a good thing corporate bullying of employees is still legal. It's rampant from the VP level down.

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Found 23 reviews