Reviews by job title

17 reviews
5.0
19 Mar 2025

A special place

Recommend
CEO approval
Business outlook

Pros

Wolff Olins has an incredible culture—welcoming, inclusive, and full of people who truly care for the work and each other. From leadership to junior team members, there’s a shared mindset of collaboration. No one is too senior to roll up their sleeves and get stuck in, and there’s a genuine sense of teamwork that makes even the most rigorous pitches feel exciting rather than overwhelming. Beyond the work itself, the company provides an environment where people can quickly build confidence in their role and contribute from day one. A particular plus for me was that there were plenty of opportunities to gain insight into the commercial and strategic workings of the business—something I hadn’t been as involved with at previous companies. Overall, I’ve had an amazing time working in the Growth and Marketing team & would highly recommend the company!

Cons

Being part of the Omnicom network can sometimes feel a bit bureaucratic, but it also comes with benefits. There are both pros and cons to being part of a larger group of companies.

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Wolff Olins Response
1y
Hi - it’s Sairah here. Thank you so much for your thoughtful and generous feedback. I’m delighted to hear how much you valued the culture at Wolff Olins and the sense of collaboration that runs through our veins. It means a lot to know that you felt welcomed, supported and able to make an impact from day one - and that you found real opportunities to grow and learn about the commercial and strategic side of things. That’s exactly the kind of environment we aim to create for everyone, and I’m so pleased that’s been your experience. I’d also like to thank you for highlighting our spirit of teamwork and the willingness across all levels to get stuck in - it’s something we’re very proud of and work hard to maintain. I hear you on the challenges (and occasional upsides) of being part of the Omnicom network. Navigating a larger group structure can introduce extra steps or processes, but we’re always looking for ways to keep what’s special about Wolff Olins front and centre while taking advantage of the benefits that come from being part of a bigger family. Thank you again for your kind words and for being such a valued part of the Growth and Marketing team. Wishing you all the best for what comes next and what will undoubtedly be an exciting journey - please do stay in touch!
5.0
19 Jan 2026
Recommend
CEO approval
Business outlook

Pros

Access to the best clients with the most critical brand challenges Working with a super talented, multi-disciplinary team A lovely ambitious, yet supportive culture

Cons

Not much to add here

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Wolff Olins Response
3mo
Hi - it's Sairah here. What a lovely review to read! After 10 years with us, you've been part of making this place what it is, so this really means a lot. You've nailed what we're going for. Great clients with big challenges, brilliant people to tackle them with, and a culture where ambition and support aren't opposites. It's a pretty special mix. Let's keep working together to make sure it stays this way. And here's to the future and all the exciting opportunities ahead for us. Thank you for being an important part of it ✨
2.0
21 May 2025

Good until it's not

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

If you're lucky, you'll work with teams who respect each other and put out world-class work. Most people genuinely care about each other and truly operate as a team. Working for well-established agency allows for instill trust from the clients who want to work with us. The Wolff Olins name still has weight to it and it will open doors for staff when they decide to leave. Free lunch twice a week in addition to fresh bagels every morning (provided by OMC).

Cons

Management, or what's left of it, is a complete mess. Inconsistent communication, endlessly changing processes and protocols formed by being reactive (instead of proactive) thus not making sense or being useful. There are a few office gossips who will make sure that news is spread before anyone even knew it was news. Some of those people sit in higher positions. You really need to watch what you're saying as you can almost always be assured it'll be shared widely. Pressure to perform but no incentives (bonuses, raises, or promotions) as the company refuses to understand how to win against their competitors. Resulted in multiple rounds of layoffs with nearly half of the headcount from a year ago remaining. Yet somehow everyone on the operations team still stands. What's left to operate? Feels very stubborn in thinking that we're always the best fit for clients, often showing up as cocky in a pitch. Inability to adapt to the current market. Incredibly top-heavy, making upward growth nearly impossible and making the few mid-level team members constantly on the hook for all of the work. Lack of interest to hire more junior and mid-level talent as nobody "has time" to manage or mentor. Lastly, Omnicom is such a stain on the organization. The hammer comes down and suddenly we are confined to Teams, confined to stringent in-office policies, confined to not being able to use tools because OMC doesn't approve them. Wolff Olins will never be the "best" or "coolest" agency because nobody wants to deal with the bureaucracy. Lastly, where's the DEI? Management and nearly all team leads are white. You cannot tote being diverse if your only diverse staff are confined to the same team or job seniority. Morale is so low after a year of layoffs, distrust, change backed by no rationale, and lack of new work. Everyone is looking for jobs, and if they're not, they really should be. The pro's do not outweigh the con's here.

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Wolff Olins Response
1y
Hi - it's Sairah here. Thank you for taking the time to share such a detailed and thoughtful review. I’m glad to hear that you’ve experienced the strength of our teams, the support people give each other, and the pride that comes from working at Wolff Olins. It’s wonderful to know that our name and our work continue to open doors for people, and that the culture of care and collaboration is still felt (and lunch is good too!). That said, I hear your concerns loud and clear, and I want to acknowledge how tough things have been recently. The current economic environment, the resulting uncertainty in our industry and the impact of layoffs everywhere are all very real and have affected us in different ways. You can be sure that I take your points about management, communication, and morale very seriously. These are not the experiences I want anyone to have, and while it’s clear we have work to do, I also feel we're on the right track, gaining momentum and that more positive times are ahead. Our clients are great, our work is great, and our people are great - we have the most brilliant ingredients to get back to our best very quickly. Regarding gossip, lack of transparency, and a feeling of being undervalued or unsupported - this isn't what any of us want, and it's not what we're about. With the help of our local leadership team, each will be addressed. I know recent changes have been unsettling, and there's an awful lot more in your feedback that I'd love to talk about - let's pick that up internally. Thank you for your honesty and for caring enough to share in the meantime. And do drop me a line privately if you'd like to, or reach out to Jill or your community lead, so we can keep moving things forward together.
5.0
27 Nov 2024
Recommend
CEO approval
Business outlook

Pros

Great bunch of incredibly talented humans with 'low ego emission'. People really work as a team here, are accepting and supportive of each other. A great place to work and thrive!

Cons

Being part of Omnicom and housed in their main London office in Southwark it can feel quite corporate... A mix of The Office, Ugly Betty with a tad of MadMen. Wish we were still in the legendary King's Cross location.

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Wolff Olins Response
1y
Hi – it’s Sairah here. Thank you so much for your lovely feedback. I’m really glad to hear you feel surrounded by talented, supportive people who work together as a true team—that’s exactly the culture we strive for, and it’s wonderful to know that’s what you’re experiencing. I understand and relate to your feelings about the move to Southwark and the change in atmosphere that’s come with it. The King’s x studio was such a special place for many of us. While the move proved our spirit is within us rather than a space, it's hard not to look back fondly (and miss that amazing kitchen!). Thank you again for sharing, and for being such a core part of the family. If you have ideas on how we can make our current space feel even more like ‘us’, we'd love to hear them and I hope you're enjoying the new layout with the epic sofa that recently landed!
5.0
14 Jan 2023
Recommend
CEO approval
Business outlook

Pros

- Caring management team - Interesting and varied work - I feel we're making a positive impact in the world - Excellent working conditions - Great teamwork with top class teams - Great benefits

Cons

Could be more ethnically diverse but they are making steps to address this both at Wolff Olins and even in other creative agencies through collaborations with the Brixton Finishing School and other programmes. Parent company can sometimes make the ease of work a struggle.

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Wolff Olins Response
3y
Hi - it's Sairah here. Such a lovely review and thoughtful feedback - thank you! It's especially great to hear you mention our caring management team and our desire to make a positive difference, including for our own people through tangible things like our benefits. I definitely hear you on diversity, and diversity in all its many beautiful forms. We're committed for the long-term, will keep at it and appreciate both yours and all the valuable thoughts that came through in our recent survey ... keep them coming and we'll get to where we want to be!
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