Reviews by job title

10 reviews
2.0
8 Feb 2022

.

Recommend
CEO approval
Business outlook

Pros

Get to meet a lot of interesting people

Cons

Very understaffed If a coworker doesn’t show up, all the work load lands on you

5.0
4 May 2017

i love xpresspa

Recommend
CEO approval
Business outlook

Pros

i have been working here for 8 year as nail tech/esthetician . great pay, flexible hours and great coworkers.

Cons

I don't like the new uniforms

1.0
12 May 2018

Par for the course

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Your fellow coworkers are usually pretty fun. Money is pretty good considering.

Cons

Management is non-existent/terrible The company is only concerned with making money, not you ZERO room for growth, sure the money is nice, where's the goal to work towards? Customers are terrible, you're in the airport and people assume they will never see you again You will constantly hear how 'you' can improve, but scratch you head as to why management is never around or helping.

3.0
22 Jul 2015

Why work here

Recommend
CEO approval
Business outlook

Pros

Lots of over time, great coworkers, medical and dental benefits, free massages

Cons

Rude owners, no care for personal issues, if you have a family this place is not for you very high turnover

2.0
13 Nov 2024

Forever Late employee

Recommend
CEO approval
Business outlook

Pros

It's Atlanta Airport you always see someone famous

Cons

Coworker coming in late, leaving customers without finishing them. Going through security. Dirty Coworkers

4.0
7 Jul 2015

Cosmetologist

Recommend
CEO approval
Business outlook

Pros

AWESOME manager and assistant manager, full benefits for full time employees, vacation and sick/personal days for full time and part time employees, busy with walk ins - don't need to bring in your own clientele, friendly coworkers, unique airport environment, full service spa.

Cons

Ergonomics (pedicures & manicures done in massage chairs, no manicure tables, portable pedicure tubs), the commute in and out of the airport and security every day with your tools, Essie nail polish.

1.0
21 Apr 2014
Recommend
CEO approval
Business outlook

Pros

I had great coworkers that I will dearly miss . . .

Cons

This is by far the worst company that I have EVER worked for! No pay increases-it doesn't matter how long you've been there Absolutely no growth opportunities! Upper management has no idea what goes on, on the spa level-I had been there two years and finally a CEO came to town with this BS of a benefits presentation. The manager they did have in place basically ran the spa into the ground and a huge amount of our staff quit, which left us working 50+ hours per week!. There is too much turn over on every level of the company. Way too much of, "the right hand not knowing what the left hand is doing," and this is why the spa is crumbling! I am anticipating the day that I hear that XpresSpa has been closed! They do not know how to treat their employees and they are horrid at running a company!!! I am honestly praying that the world is soon rid of XresSpa >:-/

1.0
6 Dec 2014
Recommend
CEO approval
Business outlook

Pros

Some nice coworkers, paid time off ,employee discounts at all stores, if lucky you can meet a celebrity

Cons

This is review for year of 2013. Where do I start ? just awful, blood sucking, abusive, micromanaging, back stubbing, manipulative management. The "spa" is a tiny place with small front desk, three loungers, four massage chairs and cabinet with a sink. Everything is cramped, hard to move around without bumping into others. Chicago location is dead, we were working for minimum wage, no health benefits . Since the numbers were so low, upper management decided that everyone must stand at all times trying to bring clients in or at least sell some low quality neck pillows or lotions. Only two 15 min sitting breaks were allowed plus 30 min lunch. What they didn't get was, that terminal 5 where we were located is international, only about 15 flights per day, travelers often didn't speak any english . Performing occasional chair massage was easy, but try to be a nail tech at Expresspa ! Mani and pedi are done in loungers. Thats right there is no mani pedi stations ! so nail techs need to bring water from sink to the lounger in an ugly orange, plastic container and let the client soak, awesome. We were yelled at for not cleaning good enough, folding towels good enough, dusting, mopping floors good enough. Many people left from such abusive environment. Those who didn't have a direct deposit waited for their last check three months, no response from corporate after many phone calls.

2.0
1 Jun 2022

High Turnover.

Recommend
CEO approval
Business outlook

Pros

Early Friday’s Free products Nice coworkers

Cons

High turnover Ever changing leader ship No bonuses No job mobility

Viewing 1 - 3 of 10 Reviews

Glassdoor has 216 XpresSpa reviews submitted anonymously by XpresSpa employees. Read employee reviews and ratings on Glassdoor to decide if XpresSpa is right for you.