Reviews by job title

234 reviews
3.0
13 Aug 2025

N/a

Recommend
CEO approval
Business outlook

Pros

Well paid, decent benefits, good people

Cons

Poor training for managers on leadership

5.0
3 Nov 2025
Recommend
CEO approval
Business outlook

Pros

great benefits, rrsp matching, awesome working environment, mostly remote work from home

Cons

Wish it was 100% remote

avatar
Yellow Pages Response
3mo
Thank you for your continued commitment over the past decade and for sharing your experience. We truly value the perspective of long-tenured team members who have grown with the organization. We are pleased to hear that our benefits program, RRSP matching, collaborative culture, and flexible hybrid model have contributed positively to your experience at Yellow Pages Canada. Providing a supportive and adaptable work environment remains a priority for us. We also appreciate your feedback regarding remote work. We continuously evaluate our workplace practices to ensure we balance flexibility, collaboration, and performance in a way that supports both our employees and the Canadian local businesses we serve. Thank you again for your dedication and ongoing contribution to our success.
5.0
3 Nov 2025

Great place to work with flexibility and amazing colleagues

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Flexibility is key — working from home about 75% of the time and only coming into the office five times a month is incredible compared to market standards. The company offers great colleagues and managers, excellent benefits including telemedicine services, and a strong annual bonus structure.

Cons

Compensation adjustments could be enhanced to more closely align with inflation trends in recent years.

avatar
Yellow Pages Response
3mo
Thank you for your continued commitment over the past decade and for taking the time to share such thoughtful feedback. We are very pleased to hear that you value the flexibility of our hybrid model, the strength of your colleagues and managers, and the overall benefits and bonus structure we provide. We also appreciate your perspective regarding compensation adjustments. We understand how important it is for total rewards to remain competitive and aligned with evolving market conditions. This is an area we continuously evaluate as part of our broader people strategy. Maintaining transparent communication is a priority for us, and we will continue to share regular updates on our progress and strategic direction, including through company-wide town halls. Thank you again for your ongoing contributions and for being part of the team supporting Canadian local businesses every day.
1.0
10 Dec 2025

Stay Away

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits from 1st day on the job

Cons

Everything else you can think of

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Yellow Pages Response
4mo
Thank you for sharing your feedback. We’re glad to hear that you’ve found value in the benefits offered from day one, but we’re truly sorry to learn that the rest of your experience has been so challenging. Your perspective matters, and we’d appreciate the chance to understand more. Please reach out to us internally so we can discuss your concerns and work toward a better experience for you.
5.0
5 Nov 2025
Recommend
CEO approval
Business outlook

Pros

I’ve been working here for several years, and it’s truly been a positive and rewarding experience. The company genuinely values work-life balance, something that’s hard to find these days. The flexibility of remote work has allowed me to stay productive while still having time for my personal life. Even five years after COVID, the company continues to support remote work, which really shows their trust and understanding of their employees’ needs. The culture is supportive and collaborative, and management truly encourages growth and appreciation. The benefits package is excellent, it’s rare to see a company that covers the majority of our benefits. Overall, it’s been a wonderful journey. I’m very grateful for the amazing team I get to work with every day and proud to be part of such a caring and forward-thinking company.

Cons

Change can take time, but management is open to feedback and continuous improvement.

avatar
Yellow Pages Response
3mo
Thank you for sharing your experience and for your continued dedication over the years. We are pleased to hear that our focus on work-life balance, remote work flexibility, and supportive culture has made a positive impact on your day-to-day experience. We are committed to fostering an environment where collaboration, growth, and recognition are priorities, and we are glad that these values resonate with you. Our benefits program is designed to support employees’ well-being, and your feedback reaffirms the importance of maintaining these offerings. We also appreciate your acknowledgment of the ongoing nature of change and continuous improvement. Your engagement and contributions help us strengthen our team and better serve Canadian local businesses every day. Thank you again for being a valued member of our organization
3.0
9 Jan 2026

Good

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Benefits, RRSP matching, hybrid work options, entry-level positions

Cons

No room for growth, little to no pay raises

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Yellow Pages Response
4mo
Thank you for sharing your feedback. We’re glad to hear you appreciated the benefits, RRSP matching, hybrid work options, and opportunities available in our entry‑level roles. We also recognize your concerns regarding growth and compensation. These are important areas, and we continue to review our development pathways and compensation practices to better support our teams. We appreciate your perspective and wish you the very best in your future endeavors.
4.0
3 Nov 2025

The place to be !

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

Work from home 80% or 100% depending of your location and your role = excellent work-life balance No micromanagement 3 weeks paid vacation from the start Benefits start on your 1st day ; Paid at 97% by YP ! Annual bonus Free telemedecine Very nice people, everyone is so helpful. Team Spirit New CEO in place since July 2025

Cons

While the organization still benefits from a strong base of loyal and committed individuals, it is currently facing a period of decline rather than expansion. Despite that, it's still a great place to work.

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Yellow Pages Response
3mo
Thank you for sharing your experience and for your continued commitment over the past several years. We are pleased to hear that the flexibility of remote work, comprehensive benefits starting on day one, telemedicine access, annual bonus structure, and strong team spirit are making a positive impact. Creating an environment built on trust, collaboration, and work-life balance remains a priority for us. We also appreciate your candid perspective regarding the organization’s evolution. Our leadership team continues to focus on long-term sustainability, operational discipline, and delivering measurable value to Canadian local businesses. Periods of transformation require focus and adaptability, and we remain committed to strengthening our foundation while positioning the company for continued relevance and performance. Thank you again for your contribution and for being part of our team.
1.0
23 Feb 2026
Recommend
CEO approval
Business outlook

Pros

Benefits start from day 1. Trainer was nice.

Cons

Training advertised as 6 weeks but lasted about 1–2 weeks before live calls. Heavy KPI micromanagement and high turnover. Limited sales success observed among reps (even long term ones). Dialler lists overworked hundreds of times, with pressure to increase dials despite low connection quality. Compensation did not align with expectations or effort required. If you enjoy high call volume, resilience training, and developing a strong relationship with voicemail greetings or “stop calling me!”, this role may be a good fit.

avatar
Yellow Pages Response
3mo
Thank you for taking the time to share your experience and for acknowledging that we provide comprehensive benefits from day one. It is something that truly distinguishes Yellow Pages from many other employers. Digital media sales is a high-performance, high-activity environment, and we are clear from the interview stage that this is a KPI-driven sales position requiring resilience, consistency, and strong call volume. That said, it also offers significant earning potential through an uncapped commission structure. Following the ramp-up period, which can vary from one individual to another, many representatives are able to fully leverage this structure and see the financial rewards tied directly to their performance. It is true that there is a stronger managerial presence at the beginning of a sales career with us. Our intent is not to micromanage, but to provide accessibility and support during what can be a challenging transition, particularly in a remote work environment where new hires can sometimes feel isolated. Early-stage coaching, structured KPIs, and close follow-up are designed to help build habits, confidence, and skill development while ensuring new team members have answers and guidance when they need it most. Regarding the dialer and lead quality, we genuinely appreciate the feedback. We have dedicated teams who continuously review and refresh lead sources and dialer lists to improve connection rates and sales opportunities. We remain committed to refining our tools and processes so that our sales representatives are positioned for success.
5.0
3 Nov 2025

Work life Balance

Recommend
CEO approval
Business outlook

Pros

Excellent benefit package. Respectful management. Excellent company culture. Love working remotely.

Cons

Salary increases should be reviewed.

avatar
Yellow Pages Response
3mo
Thank you for your continued commitment over the past several years and for sharing your perspective. We are pleased to hear that you value our benefits program, respectful leadership, and company culture, as well as the flexibility of remote work. Supporting employee well-being and fostering a positive work environment remain important priorities for us. We also appreciate your feedback regarding salary increases. Compensation programs are reviewed periodically to ensure they align with business performance and market conditions. Input from employees is an important part of that ongoing evaluation. Thank you again for your contribution and for being part of our team.
5.0
3 Nov 2025

A career with wonderful opportunities

Anonymous employee
Recommend
CEO approval
Business outlook

Pros

This is more than a job, it is a career where we can learn and grow everyday I get to work with some of the best in the industry and have plenty of challenges. I highly recommend anyone who wants to join an engaging team, have great benefits and that gives us the tools to succeed

Cons

You’ll need to coordinate with multiple teams, which can take time, but it builds strong relationships

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Yellow Pages Response
3mo
Thank you for taking the time to share your experience and for your contribution over the past year. We are pleased to hear that you view your role as a true career opportunity where continuous learning and professional growth are encouraged. At Yellow Pages Canada, we are committed to equipping our teams with the tools, training, and collaborative environment needed to succeed while supporting Canadian local businesses with meaningful digital solutions. It is encouraging to know that this commitment is reflected in your day-to-day experience. We also appreciate your perspective on cross-functional collaboration. While coordination across teams can require alignment and planning, strong collaboration is fundamental to delivering quality service and long-term value to our clients. Thank you again for your dedication and for being part of our team.
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