Zep Reviews

3.1

41% would recommend to a friend

(314 total reviews)

Dan Smytka

49% approve of CEO

33% positive business outlook

Zep has an employee rating of 3.1 out of 5 stars, based on 314 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Zep employee rating is in line with the average (within 1 standard deviation) for employers within the Manufacturing industry (3.5 stars).

Reviews by job title

314 reviews
1.0
11 Oct 2019

Stay Away

Recommend
CEO approval
Business outlook

Pros

Decent pay, talk to some nice people

Cons

Zep is a very dysfunctional company. While the job itself wasnt bad, management made it awful. Training for sales jobs is basically non existent. You will spend one week in Atlanta learning about chemicals then you are sent out into the field on your own. Your success depends on who your manager is. There are a few sales managers who are willing to help, but the one I've encountered is egotistical, narcissistic, demeaning, and likes to take credit for others success without accepting any failure. In no circumstance is it okay for a manager to ask an employee "what the hell is going on in your head?" If you are unfortunate enough to have this manager in the North East, I would recommend running for the hills. Favoritism runs rampant at this company. If you're not in the good graces of your manager, you will have a harder time succeeding. Zep likes to preach that they value their employees and want to make them feel appreciated. On the contrary, you will constantly be compared other colleagues, and belittled. Zep uses the old school mentality with their employees, make an example of someone to intimate others into doing a better job. Manager preached open door policy but would become irate if you asked a question that he didn't know the answer to. Most sales people are well over 50. They will not be willing to train reps because they feel like they will take their accounts. If you are a younger person desiring a collaborative or a team atmosphere, look elsewhere. There is no wonder why they have a difficult time hiring new employees.

3.0
10 May 2022

Not worth it

Recommend
CEO approval
Business outlook

Pros

No weekend work for 2nd shift as of now, decent pay

Cons

High turnover rate, bad management, No help when you need it. Overtime everyday on 1st shift, They complain to you about your numbers before even knowing how much work you had. Hard to get have days off and use pto

2.0
18 Nov 2010
Recommend
CEO approval
Business outlook

Pros

Decent Salary, Good promotional material, decent product. Company seems to have an established name in the marketplace and has been around for a while.

Cons

This would be a great job in an unpenetrated market, the problem is that the larger market areas are heavily oversaturated with Reps who have been with the company for years and pretty much have a stranglehold over territories. Not only do you have to compete with Auto Zone and Napa, who by the way,(sell Zep products off thier shelves for almost 40% less than you will be selling them for out of the catalouge), you also have to compete with your direct sales manager AND OTHER REPS IN YOUR HOME TOWN. Their are no protected territories and the market crunch has gotten so bad that reps from other states will come in to your market to fight for scraps. Most of the sales objections are based on price of product plus shipping cost. The people you will be trying to sell to know that they can go to Auto Zone and buy the EXACT same handsoap for way less than you are permitted to sell it for out of the catalouge. At the current rate, Zep's existence is based on retention of old accounts. No one in this climate is willing to pay extra for basic product that can be bought at heavier discounts from Wal-mart, Sam's Club or Auto Zone Competitors: Echolab and Kimball Mid West. WARNING: THIS JOB IS SALES 101. BE PREPARED TO "RE-LEARN" SALES BASED ON "DEMONSTRATING" THE PRODUCT IN FRONT OF EVERY SINGLE COLD-CALL/ CUSTOMER (20 PER DAY). YOUR MANAGERS REALLY DON'T WANT TO HIRE A NEW SALESPERSON. THEY ARE BEING FORCED TO BUY UPPER MANAGEMENT.. THERE IS NO ROOM FOR YOU. LOOK SOMEWHERE ELSE! * Training consists of two days in a hotel conferance room, you won't have time to do any real studying as you will be way to busy making cold calls to fill your pipeline only to have your mangers cherry pick through it in the end! You are really just being paid to generate leads for your mngrs. SMOKE AND MIRRORS!

Viewing 1 - 3 of 314 Reviews

Glassdoor has 329 Zep reviews submitted anonymously by Zep employees. Read employee reviews and ratings on Glassdoor to decide if Zep is right for you.