npower Reviews

3.4

52% would recommend to a friend

(675 total reviews)
avatar

Paul Coffey

52% approve of CEO

41% positive business outlook

npower has an employee rating of 3.4 out of 5 stars, based on 675 company reviews on Glassdoor which indicates that most employees have a good working experience there. The npower employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, mining, utilities industry (3.7 stars).

Reviews by job title

675 reviews
4.0
12 Apr 2026

Redundancy

Recommend
CEO approval
Business outlook

Pros

People were great and the company wanted to do right by customers

Cons

Sometimes poorly managed and a lot of nepotism

1.0
28 Mar 2026

Bullies!

Recommend
CEO approval
Business outlook

Pros

The team around you make it

Cons

Borderline bullies! CEO with an ego so large he dismisses people over a silly incident because ‘it is his hotel,’ where the incident happened. Extremely valuable and brilliant people lives ruined - a company that spearheads mental health - all lip service - they couldn’t give a damn!

2.0
27 Mar 2026

The best

Recommend
CEO approval
Business outlook

Pros

Great company and management. Very people focused

Cons

Out of hours and on call

Viewing 1 - 3 of 675 Reviews

Glassdoor has 731 npower reviews submitted anonymously by npower employees. Read employee reviews and ratings on Glassdoor to decide if npower is right for you.