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ACI Norcross enjoys a sweet Valentine’s Day On Valentine’s Day, Thursday, February 14, ACIers in Norcross, Georgia, were greeted with a sweet treat from local site leaders Peter Price, Vice President, ACI On Demand (AOD) Data Center Operations, and Doug Gilmore, Senior Vice President, AOD Infrastructure and Cybersecurity. Sharp-looking ACI Norcross mugs filled with chocolate candy were placed on Norcross ACIers desks and were discovered upon their arrival on the holiday. Each mug included a note that read: “Happy Valentine’s Day! Thank you for all you do. We hope you enjoy this coffee mug and shot of chocolate from our Site Leaders.” “We just wanted to provide a small token of appreciation for the team and their continued engagement and great work to serve our customers and drive our company forward,” said Peter Price. “We’ve got such a great team here, and I hope they enjoyed the chocolates. Thanks to the site leadership team for helping prepare and distribute the gifts as well. Go ACI Norcross!”
ACI Omaha celebrates Data Privacy Day On January 28, Omaha-based members of ACI’s Global Information Security, Compliance and Data Privacy teams treated the 500-members ACI Omaha site to a “flash event” celebrating the Data Privacy Day international holiday. The event’s organizers welcomed Omaha ACIers to enjoy a candy break at the site’s diner while raising awareness about all ACIers’ responsibility to ensure the privacy of company and personal data. The Data Privacy Day international holiday is held every January 28 to raise awareness and promote privacy and data protection best practices. Through the site’s flash event, the organizing teams hoped to continue fostering a work environment that takes ownership of data privacy and compliance, respects the value of our information, safeguards ACI’s data assets and enables trust in one another.
ACI Bahrain celebrates National Day ACIers in Bahrain recently organized a site event to celebrate Bahrain’s National Day holiday. During the event, the local team of about 25 ACIers enjoyed traditional food and sweets in a fun atmosphere. “The celebration allowed our local team to show their patriotism and express their sense of belonging and loyalty to Bahrain,” explained Alexis Haessler, Client Service Director and Local Site Leader of the Manama, Bahrain site. “The organizers did a great job arranging the celebration, and everyone had a great time with each other and in celebrating an immense pride for Bahrain.” A cluster of 30 islands near the southwest coast of the Persian Gulf, Bahrain is located between Qatar and Saudi Arabia. The country’s National Day holiday marks the anniversary of Isa bin Salman Al Khalifa’s ascension to the throne in 1961.
ACI Kuala Lumpur enjoys site renovations ACI Kuala Lumpur (Malaysia) recently underwent a workspace renovation, which provides the local team and visiting customers with a modern, collaborative environment to work and explore ACI’s solutions. The site hosts day-to-day operations of approximately 40 ACIers and is regularly used as a training facility for customers from across Southeast Asia. “The redesigned space really enhances our work environment and allows us to more easily access each other, boosting our ability to openly communicate and collaborate,” said Ka Fui Chin, Director, Services, and Local Site Leader. “We also enjoy and updated employee break room, where we can relax and socialize in between our collaborative sessions.” The renovation effort also saw the redesigning of the site’s customer space, including an updated lobby, customer lounge and customer conference/training room featuring a new state-of-the-art projector system.
ACIers celebrate success in Malaysia In January, ACIers in Southeast Asia hosted two events – a customer appreciation dinner and a group media interview – in Kuala Lumpur, Malaysia to celebrate ACI customer PayNet’s successful implementation of Malaysia’s Real-Time Retail Payments Platform (RPP) using ACI’s UP Real-Time Payments solution. PayNet is Malaysia’s national payments network and central infrastructure provider and is partnering with ACI to progressively introduce new payment services in the country. The first service offered to the public under the new RPP platform is DuitNow, an instant credit transfer with a national addressing database that links mobile numbers and national ID numbers to account numbers, and the customer appreciation dinner at local Tujo Bar-sserie & Grill restaurant welcomed more than 100 representatives from PayNet and its more than 20 member banks to celebrate the service’s launch. The following day’s group media interview for regional press at Kuala Lumpur’s VE Hotel was attended by nine media representatives.
ACI Norcross hosts workplace safety training ACI Norcross recently partnered with the local Gwinnett County (Georgia) Police Department to host “Run. Hide. Fight.” training for nearly 30 ACIers. “Run. Hide. Fight.” is a U.S. Department of Homeland Security-sponsored program aimed at providing individuals with practical information to keep safe during an active threat situation, whether at work, home or in public. “For a workplace with so many colleagues, it’s important that we have security plans and protocols in place to ensure everyone knows what to do in the event we’re confronted with a violent workplace situation,” said Jeff Serelis, Physical Security Operations Manager of the Americas and a former Gwinnett County police officer. “Obviously, this is training we hope to never use, but it’s important that we are prepared to protect ourselves and each other in any event.”
ACI and Habitat for Humanity Build Better Communities Since 2013, ACI’s Habitat for Humanity program has grown from nine U.S.-based locations to nearly 20 ACI locations in eight countries, with more than 400 ACI volunteers participating in home-build events in 2018 alone. ACIers participated in a variety of construction jobs at each Habitat for Humanity event, and ACI allocated sizable donations for each local Habitat for Humanity chapter that held an event last year, including the United States, India, Columbia, South Africa, Australia, Singapore, and the United Kingdom. “ACI supports employees who give back to their local communities, and our partnership with Habitat for Humanity demonstrates our commitment to our values extends beyond the workplace,” said, Alysha Leach, Director, Customer Experience and ACI’s Habitat for Humanity build event organizer. "
ACI Naples fights hunger in Southwest Florida For many people in the U.S., the Thanksgiving holiday is a time to come together with friends and family to share a meal and spend a moment to reflect on things you are most grateful for. However, far too many people don’t have the means to afford the basic groceries each day. Throughout November, ACI Naples (U.S.) helped to support St. Matthew’s House, an organization that fights homelessness, hunger, substance abuse and poverty in Southwest Florida. ACIers collected non-perishable food items to help stock the organization’s food pantry and made monetary donations toward the organization’s annual Turkey Drop, which provides Thanksgiving dinner to more than 1,500 local families in need. In total, ACIers in Naples donated more than 75 pounds worth of non-perishable food items and contributed 100 turkeys to the Turkey Drop. “The St. Matthew’s team was very moved by ACI’s donation and were excited to deliver the turkeys to families that really needed them,” said Colleen Lindgren, Executive Assistant. “Thank you to everyone who genero
Our UP Merchant Payments solution was named a Leader in the latest #ForresterWave. Find out why: http://glassdoor.com/slink.htm?key=vQOq0
Paul Fletcher, Coop UK, joins us at our European Analyst Day to share insights into how #MerchantPayments support rewards and #LoyaltyPrograms that give back to the community.
