Check out your Company Bowl for anonymous work chats.
Happy International Women's Day! Starting today, we'll be highlighting several participants from Amelia's Women in AI series. Be sure to connect with us on LinkedIn, Twitter and Facebook to read their stories and learn how we can break gender biases in STEM. #IWD2022 #BreakTheBias
What's Next is back! You're invited to our inaugural 2022 hybrid seminar, What's Next in Extraordinary Customer Experiences, on March 24 at 4pm EDT. Our distinguished presenters will discuss the essential goals and considerations for creating extraordinary customer experiences, some of the new technologies making these experiences possible and much more! Register for the event today to reserve your spot.
New Job Alert! Amelia has been hired as a digital hospitality concierge by Resorts World Las Vegas. Resort patrons can text or chat Amelia, renamed RED, for immediate assistance with making reservations, exploring amenities, scheduling hotel checkout and more. Resorts World Las Vegas employees also can chat with RED for information and assistance with various services. Read more about Amelia's new role at Resorts World Las Vegas below!
Amelia is on the job again! Wellness Group International, a science-led health and wellness technology company, has hired Amelia as an AI Nutritionist and customer care agent. In this role, Amelia, renamed MilaNova, handles digital customer onboarding, discusses suitable products and services for customers' unique requirements, and more. To learn about Amelia's role at Wellness Group International, click the link below!
We are excited to announce that Amelia has been hired by Toyota Financial Services España as a customer care virtual assistant! Amelia will help the company improve operational efficiency and customer satisfaction by providing customers with immediate financial contract management support. Learn more about Amelia's new role:
We are proud to announce that Amelia has been recognized as a Leader in the 2022 Gartner® Magic Quadrant™ for Enterprise Conversational AI Platforms. Amelia also achieved the highest overall position for ability to execute in the Leaders quadrant. Visit the link below to learn why Gartner named Amelia a Leader in Enterprise Conversational AI!
Amelia is on the job again! Seguros SURA Chile, a leading insurance provider, hired Amelia as a customer care virtual assistant to provide customers with insurance policy and claims management support. When customers need help, they can speak to Amelia in Spanish via their preferred channel, including website chat, WhatsApp, Facebook Messenger, email or voice call. Learn more about Amelia's new role!
Visionworks has hired Amelia as their digital customer service representative. Amelia now handles all incoming calls for a majority of Visionworks' retail stores, during which she helps customers schedule appointments for eye exams, confirm benefit eligibility and more! Learn about Amelia's new role at Visionworks at the link below.
Amelia has been hired by Telefónica Colombia as a virtual customer care agent! Amelia will initially handle high-volume customer queries across ten unique use cases, including providing invoice and plan information, providing technical support, handling account balance queries and more. Learn more about Amelia's new role in the article below!
Aveanna Healthcare, a Pediatric and Adult Home Health provider, has hired Amelia to provide 24/7 IT support for their caregivers and support staff. Amelia quickly resolves caregivers' questions, allowing the caregivers to provide patients with their undivided attention. Read the full customer story below to learn more about Amelia's role at Aveanna Healthcare!
