What are sales commissions like at Wayfair?

Excellent commission, great management, excellent benefits and a generous company

Burn out quickly but you get rewarded if KPI’s are reached

Commission is very good quarterly... Just have to make sure your accounts can hit it.

Base pay is awful could be a lot better. They make a lot of money, so they can pay more!

Major holidays off…. With a catch

They added mandatory overtime of 13 hours to the four day holiday week (Thanksgiving off) so it was worst than working a regular 5 day week. They only pay out commission once a month and once you leave they keep all the commission you haven’t been paid out yet. And nobody once tells you about this. Just a hidden clause in the employment agreement. Barely legal.

Work from home, great co-workers, good benefits

Dishonest, over promised but under delivered, didn’t hold themselves to same standard as we were held to, we had to be on time with everything but their management wasn’t timely with anything, low pay, and dishonest about commission

The Healthcare benifits. Dental was nice to have

It is a national company, and the interviewer sold me on the " company culture". I am an experienced saleperson, I have never not been successful in a sales role. I drank the Kool aid. At first, it was all true. Training world class, I was surrounded by some very experienced sharp salespeople. We worked with contractors and interior design companies w/ business accounts. We were given a book of 400 not so great accounts and told- go for it. Which when your learning new software, and a huge product line is fantastic. You can't make a mistake. I was the only salesperson from my training class that actually made the sales quota that quarter. Then it all changed. 1st round of layoffs' second round of layoffs. Peoplle with families and children, would be cut, emails deleted. Gone, It was horrible. Our corporate trainer, and my manager was fired. Good feeling gone. Then quota went up, you must make 50 calls a day vs 30. it was all metrics, no one cared about anything else. The only sales people that ended up making a normal living wage were the folks that had been there for 2- 6 years, they had established accounts. The managers actually do control who gets a great new accounts, the commission structure is very complicated ( if you gain anything from this - if you are in sales and the compensation structure requires a masters degree to understand RUN) I knew I was in trouble, I got a second job, and was able to do pretty well working two jobs in year 2. Wayfair was a lonely, depressing experience, with an idiot as a CEO. Who goes on national television and states that his employees need to zip it and work harder for less money? Clearly he needs to hire a PR firm asap. Wayfair should sell to Amazon. I am sure the entire staff at Wayfair would be thrilled and relieved. Wait, I thought of something positive! I can say, I did not give that job 10 minutes of thought after I left.

only things were the discount and commission

overworked, underpaid, too many call volumes not enough breaks

I liked working from home and the hours. Also liked the prize incentives they did during special sales pushes.

Wayfair is a very shady company. They don't disclose exactly how commissions are paid and they didn't include any commission details on pay stubs showing what sales were made and how they were paid out like normal commission jobs. The website also needs a lot of work. There is so much incorrect and missing or even misleading information on the products. This makes it very difficult to answer customer inquiries and close on sales. Corporate and CEO are very detached and cold towards employees. They lay employees off by email and say they're going to have a meeting to answer questions. At said meeting cameras and microphones are disabled and the termination email is read almost verbatim. Then they say this call is over now, hang up.

- Great people - Remote roles are mainly self-managed - Agents have the freedom to speak their minds during team meetings

- Managers have little to no say over changes that come down from upper management, and have to pretend to be fully onboard with said changes - Upper management makes constant changes to policy that negatively affect agent revenue, reducing commission earnings - Had to get rid of quotas because the changes they made to the department were so detrimental to agents' GRS

Monthly Commission. Teamwork. Prizes during peak times

Constant change in how commission is earned

Good commission Good benefits Good management

Burn out quick Low base salary if you don’t make good commissions