eClinicalWorks FAQ

Have questions about working at eClinicalWorks? Read answers to frequently asked questions to help you make a choice before applying to a job or accepting a job offer.

Whether it's about compensation and benefits, culture and diversity, or you're curious to know more about the work environment, find out from employees what it's like to work at eClinicalWorks.

All answers shown come directly from eClinicalWorks Reviews and are not edited or altered.

57 English questions out of 57

12 February 2021

Does eClinicalWorks offer massages?

Pros

Work culture and free meals

Cons

Compensation can be better compared to market

Work culture and free meals

12 February 2021

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1 June 2020

Does eClinicalWorks offer dental insurance?

Pros

Great benefits(health, dental, vision)+ 401k match

Cons

Micro manage. No growth opportunity.

Great benefits(health, dental, vision)+ 401k match

1 June 2020

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21 May 2021

Does eClinicalWorks offer parental leave?

Pros

Very good culture and work environment Good appraisal but it all depends on Lead Diwali Bonus after 1 year Medical insurance for self and for family members from the Day1 Total number of leaves good Pick & Drop facility for all employees in Ahmedabad & nearby places Meals at subsidized rate Activities & gifts

Cons

Old Technology Stack Management of working tasks not good No training for new technologies Working hour - 12PM to 9PM or 3PM to 12AM

Medical insurance for self and for family members from the Day1

21 May 2021

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28 October 2021

Does eClinicalWorks offer life insurance?

Pros

Positive culture , secure job, great insurance

Cons

Flat level organization restrictions on growth

Positive culture , secure job, great insurance

28 October 2021

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18 June 2021

Does eClinicalWorks assist with or provide work transportation?

Pros

Support for h1b and visa issues There is no layoff policy even for low performance issues since KPIs are not really measured

Cons

No sick leave - vacation is 15 days so need to use vacation days for sick time also Limited company paid holidays Constant weekend work Environment issues all the time and application freezes constantly There is lot of confusion between teams due to miscommunication and then leads end up blaming team. All teams have constant weekend work there is no break at all. Good hardworking employees are given more work while rest can rest . No equal distribution of work. They start with 6 weeks training where a script is given for all to follow but this is more for trainers. The PMs, TAMs, Trainer, PA, QA all go through same training and its very confusing. Not much communication between clinical and non clinical staff. Ratio of clinical to non clinical is very less . They find it very difficult to hire newer staff due to low retention rate. Zero support to new employees . There is a lot of office politics and almost all employees have stayed there for 14+ years and there is no training . The company has 30% family members working in top roles and it is very tough to work with them. They have a CIA in place for past few years and there is a lot of fear culture. Read about it before accepting the offer There is no documentation that details the work and communication between teams. Lot of silos. They are trying to catch up but its very hard with 90% workforce not used to doing what the industry currently follows Hike is very low 2% or so and given every 2 years and bonus is only 2k maximum unless you are part of the inner circle I dont know where the positive reviews of one liner is from .

Advice to Management

Needs improvement

Limited company paid holidays

18 June 2021

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57 English questions out of 57

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