I interviewed at ASDA (Burnley, England) in Apr 2023
Interview
First had to do an online assessment with multiple choice questions and then a Group interview with about 8 other people. but the interview was more to see how you interacted in a team.
Other Customer Service Representative interview reviews for ASDA
The interview was face to face and the interviewer was friendly. I was asked questions about my experience in previous roles and how my experience would align with their needs.
Very good interview. Timely and had feedback and well structured. Would be happy to work here. The interview questions were well thought through and relevant: the interview panel were also nice. Thanks for your time.
- had a group briefing on the task
- went to the shop floor to practice stacking shelves
- stacked shelves for a bit then got the opportunity to ask questions as a group
Interview questions [1]
Question 1
How would you react if a customer comes to you with a complaint?