8mo
Thank you for taking the time to share your feedback, sorry your experience didn’t meet expectations. That’s not the standard we aim for at ADAPTOVATE.
To clarify, we sometimes invite a second consultant to silently sit in on case interviews as part of their interviewer training. Our standard process is to let candidates know in advance (usually at the time of scheduling), and at the start of the interview, the trainee will briefly turn on their camera, introduce themselves, and then remain off-camera and on mute to avoid any disruption.
It sounds like this process wasn’t clearly communicated or followed during your interview, and we take full responsibility for that. I’ve personally followed up with the team to make sure this protocol is properly reinforced moving forward.
We appreciate your candid feedback, it helps us get better.