I applied online. I interviewed at Aditya Birla Group Leadership Programs (Mumbai)
Interview
I went through one round of interview with the business lead for their window frame business. The process was quick and the role was of IT digital transformation and required working on the customer services aspect. The questions were more focused on how one can improve the customer experience and service using digital tools.
Interview questions [1]
Question 1
Describe a scenario and solution to improve after sales service for window frames.