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      Alaska Airlines

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      Related searches: Alaska Airlines reviews | Alaska Airlines jobs | Alaska Airlines salaries | Alaska Airlines benefits
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      Reservations Agent Interview

      27 Feb 2017
      Anonymous employee
      Kent, WA

      Other Reservations Agent interview reviews for Alaska Airlines

      Reservations Agent Interview

      22 Jun 2025
      Anonymous employee
      Boise, ID
      Accepted offer
      Positive experience
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Alaska Airlines (Kent, WA) in Feb 2017

      Interview

      I received an email 4 business days after I applied for the position to complete a digital interview that I had up to 3 days to complete once I begin the process. I researched tips on how to successfully do a digital interview and bought a webcam, sky blue dress shirt, and practiced talking into the camera. Soon I got an email inviting me to a VIP Group interview the next week. Counted 28 people at the group interview and would guess about half got hired. I arrived on time (which is early since they say arrive early) withy printed resume, saw video about company interviewed with a recruiter then a dept. head, was offered the job, sent to a room for badge photo and nicotine/drug screening via cheek swab. Next was 11day wait game of completing the background check which was most annoying part of the process. Their sceeeninf company is over seas and open limited hours and asked for a few additional things and when they were complete would not give me results. Received an email stating I passed and about first day schedule etc. Be patient, smile and breathe, remember a few names along the way. Good luck! I'm super excited to be a part of a great company and looking forward to day 1.

      Interview questions [4]

      Question 1

      Tell us about some highlights and describe you as your resume reads.
      1 Answer

      Question 2

      When did you go all over and beyond for a customer?
      Answer question

      Question 3

      How are you prepared to handle the schedule demands of this position?
      1 Answer

      Question 4

      Describe a time that you've given excellent customer service while multitasking.
      Answer question
      5
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Alaska Airlines (Boise, ID) in Jun 2025

      Interview

      Very quick and easy! Orientation invite was first and then an in person interview to follow! It was overall simple and informative. Low stress and exciting. I’ve never felt more welcome in interview settings

      Interview questions [1]

      Question 1

      Why do you want to work for Alaska?
      1 Answer

      Reservations Agent Interview

      14 May 2025
      Anonymous employee
      Phoenix, AZ
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Alaska Airlines (Phoenix, AZ)

      Interview

      I had a prompt interview after they received my application. There have been easy automated communications. Then a group Teams call with all candidates from three contact centers. They have supplied many emails and phone numbers for follow up.

      Interview questions [1]

      Question 1

      Typing speed to pass with minimum 30wpm
      Answer question

      Reservations Agent Interview

      15 Mar 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Alaska Airlines

      Interview

      Fairly easy. Apply online and based on experience you're selected to view a presentation and then proceed to an interview. If interview goes well, you will receive an offer and proceed with background check and drug test.

      Interview questions [1]

      Question 1

      Typical situational customer service questions.
      Answer question