I applied online. The process took 2 weeks. I interviewed at Argos (Bromsgrove, England) in Sept 2015
Interview
I was invited for a group interview, and there were about 15 people there. We were set 4 tasks, 2 of which were group activities and 2 were individual ones. For the first task, we were split into groups of 3 and we had to find out about them and why they wanted to work for argos. We then had to use this information to introduce them to everyone else. Then we were set 2 individual tasks - we had to say whether sets of 2 catalogue numbers were identical to each other (this is easy as long as you're careful) and then we had to identify whether statements were giving you a feature or a benefit of a product. As part of this activity, we had to identify the features/benefits of a random product. Finally, we were split into groups again. We were given a scenario and had to select items from the catalogue that we thought would be suitable recommendations for the customer. We had to cut these products out of argos catalogues, stick them onto A3 paper and then present to the rest of the group
The Argos interview was structured and professional, with competency-based questions and a clear focus on customer service. The interviewer was friendly and calm, making the process feel fair, organised, supportive. Overall it was a standard retail interview about experience and availability
Interview questions [1]
Question 1
Experience (if I had relevant past experience in retail/sales)
I applied online. I interviewed at Argos (Birmingham, England)
Interview
Group assessment to begin with about stakeholders then based on that assessment you get an interview, 5 minutes after. Interview was basic questions such as prior experiences, worked in a team before
Smooth interview process, single round following application.
Basic motivational questions and questions on prior experience and relevant skills.
Tour of the store to follow and then offer call a few days later
