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      Astrix

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      Astrix interviewsAstrix Senior Customer Success Manager - West Coast interviewsAstrix interview


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      Senior Customer Success Manager - West Coast Interview

      12 Jun 2025
      Anonymous interview candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Astrix in Jun 2025

      Interview

      I went through several rounds. I was a referral from an existing employee, so I spoke with the hiring manager briefly and we talked about the role, which I then learned would be a hybrid of customer sucess and pre-sales. I was then assigned a technical screen task to have ready before the next call. A few days later, I met with the hiring manager again and we discussed the technical screening task and next steps. Later that week, I spoke with one of the members of the customer success team, and we talked about the day-to-day and the team. Then, I spoke with HR who repeatedly asked about my current salary. Then I spoke with the head of the solution/sales engineering team about the pre-sales aspects of the role. A little after a week from my last interview, I got a call from HR telling me that they were not going to give me an offer with the following vague rationale, "Unfortunately, it doesn’t seem to be the right fit on this occasion."

      Interview questions [3]

      Question 1

      What is one of your weaknesses?
      Answer question

      Question 2

      What did you think of the technical exercise?
      Answer question

      Question 3

      What is your current salary?
      Answer question