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      Atlassian

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      Support Engineer Interview

      30 Apr 2013
      Anonymous interview candidate
      San Francisco, CA
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. I interviewed at Atlassian (San Francisco, CA) in Apr 2013

      Interview

      They make you go through a round of online questions before deciding to schedule a basic phone screen. I felt that questions were very irrelevant for the position and even bordered with "non-sense" sometimes. In the meanwhile, their position description was ambiguous on one key aspect and they wouldn't correct it, apparently preferring it to be this way. Even though the position was technical in nature, most questions were non-technical. They wanted one to spend 1.5 hours of their time on 5 questions (aka approx. 18 mins or so per each question and write an essay, essentially--but the questions just did not justify essay-writing). The one that especially made me feel I was wasting my time was something like "Elaborate why you like our 5 company values"....I couldn't believe they wanted one to spend 18 minutes writing up on this....I don't know their company or if any of what they post on your site as "values" is true. One of their "company values" definitely sounded like something that could not be true in real life ("all company records/info being public"--does it mean my record as an employee, my pay, DL no., birth date also become public records if I work for the company?? I felt it was a catch 22) This was pretty much ridiculous questioning for technical position. Other questions were similar. There was one technical question that could be easily answered in detail after one quick Google search. I decided not to even finish the questionnaire after answering some questions, since they were unable to post coherent work description and wouldn't remove ambiguities from it and I also felt that questions were more for a sales, HR, etc but definitely not for a technical position. I felt HR wasn't very nice in their communication with me about ambiguous part of job description, also, and this made me decide not to finish the test.

      Interview questions [1]

      Question 1

      Why do you like our company values (write an essay)
      Answer question
      11

      Other Support Engineer interview reviews for Atlassian

      Support Engineer Interview

      31 Mar 2026
      Anonymous employee
      Bengaluru
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Atlassian (Bengaluru) in Sept 2025

      Interview

      Chill and easy. Interviewer were professional and it was around 1hr of 2 technical rounds each. 1 behaviour Round and last manager round. No HR round. Questions were mostly related to Cloud architecture and Basics of Web and internet

      Interview questions [1]

      Question 1

      What are Rest API and explain different http response code
      Answer question

      Support Engineer Interview

      17 Aug 2025
      Anonymous employee
      Accepted offer
      Neutral experience
      Average interview

      Application

      I interviewed at Atlassian

      Interview

      Good and fast process. Not very difficult, they offered more money in the end. This was a few years ago so maybe things have changed somewhat. Nothing to complain about

      Interview questions [1]

      Question 1

      Company values and what is important
      Answer question

      Support Engineer Interview

      5 Dec 2024
      Anonymous interview candidate
      No offer
      Neutral experience
      Easy interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Atlassian in May 2024

      Interview

      The hiring staff was pretty proactive. Keep track of every steps and giving possible feedbacks However, got rejected after step before the last one because they accept internal transfer candidate. Which made me feel a bit of wasting of time..

      Interview questions [1]

      Question 1

      What's the approach you would take as an support engineer to help resolving customer's issue.
      Answer question