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      Best Buy

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      Customer Service Representative I Interview

      25 Oct 2011
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Best Buy in Oct 2011

      Interview

      A week after I applied I received a call to come in for an interview with one of the managers. They ran about 45 minutes behind just so you know not to schedule anything right after. The manager read from the interviewing manual and took notes, an overall positive vibe. They stated that they really wanted me to interview with their boss and I would get a call later that day or the next day to schedule me for an interview with the store manager. I didn't get that call until two days later. When I went into schedule with the store manager they were running behind about an hour. The store manager also gave me questions right from the interviewing manual and basically said that as long as one has a good personality they'll hire them. At the end of the interview she gave me the job offer and said I had two days to complete my drug test and that they'd get back to me once they got the results. Just as a note, Best Buy has a habit of waiting 10 days after your drug test to call you back so don't freak out.

      Interview questions [2]

      Question 1

      How would you describe a time you went 'above and beyond'?
      Answer question

      Question 2

      What are the pro's and con's of working with a team?
      Answer question