I applied online. The process took 2 weeks. I interviewed at Best Buy (Duluth, MN) in Apr 2012
Interview
Originally I applied online and was called for a short phone interview a few days later. Passing that, I went in for a 1:1 interview with a supervisor. I was called back right after making the interview appointment and they asked if they could push the time back, which was fine. When I arrived for my interview, the gentleman I was to be interviewed by wasn't there, and no one knew I was coming in, which was odd. I was interviewed by another gentleman and called back the next day to be told no.
Much to my surprise, a week later they called me again to come in for another 1:1 and that one went as planned and was great. Since I'd just been interviewed the lady asked me a lot of different questions about myself and my selling experience and customer satisfaction and so on. They called me back the same day to set up an interview with the GM.
Interview questions [2]
Question 1
If you had one customer who was vocal and angry about a product and another sitting next to them who was excited to buy that same product, how would you handle the angry customer and insure the excited customer stayed so?
It was not too long and was a good process. They asked me about eight questions so that was not bad at all. Just make sure you act professionally and be positive throughout the process is what’s most important of all.
I applied online. I interviewed at Best Buy in Feb 2026
Interview
Applied for the job online, then immediately got an email to do a video interview within 5 days. There is no interviewer, it's just you responding to the questions on the screen as it records you. It gives you a moment to practice if you want. There are 8 questions. You have 10 seconds to read the question, then 2 minutes to respond. At least you can click the button if you want to continue, giving you time to think or take a breather before you answer the next question.
Interview questions [1]
Question 1
1.) You are working with a customer or co-worker and realize they speak limited English and no one currently working speaks their language. what do you do?
2.) How do you stay updated on the latest technology trends?
3.) Two co workers are discussing something personal on a co worker’s device what would you do in that situation?
4.) Can you tell us about a time you took initiative to learn something new and why?
5.) Due to delays you receive 2 truck shipments at once, you know the team won’t complete it all today. How would you proceed.
6.) What are your Hobbies and past work experience?
7.) Why do you want to work at best buy?
8.) What are your goals and how does your position here at best buy help you achieve that goal?
I applied online. I interviewed at Best Buy (Rutherford, NJ) in Feb 2026
Interview
It was pretty easy with the integration of the video interview. I was able to get it done in about 15 to 20 minutes at the most which I thought was pretty impressive.