I applied online. The process took 1+ week. I interviewed at Best Buy (Worcester, MA) in Oct 2012
Interview
pretty much like the other reviews said. you get a telephone interview, this is a brief 3 question interview "Why do you want to work for Best Buy?, "What 3 departments interest you the most?" forgot the third question.
then if you pass the telephone interview they will tell you right there whether or not to come in for an in person interview. when you come in you will talk to a Hiring / Coordinating Manager who asks about 8 or 10 questions. "Name a time when you've had to deal with an irritated customer?" "Name a time when you had to work in a group to accomplish a goal" "Name a time when you had to learn how to do something without being taught how to?" "Describe the duties of your last job" "What makes you want to work at best buy?" "Name a time you had to work with someone you didnt get along with and how did you resolve it?" "Name a time when you've gone above and beyond for a customer" "With the ever going innovation of technology how do you keep up with it?" so after this interview they told me they'll call me on saturday to set up another interview if they feel like i am qualified.
so the next day (friday) they called me in for an interview with the store manager on saturday
i came in and met the GM (who i had a chance to meet during me 1st interview when he came into the office). he asked me a series of questions "Why do you want to work for Best Buy" "What were your main duties at your last Job?" "Did you do sales?" "Describe your ideal boss." "Describe your ideal work environment." "Where do you see yourself in a few years?" "What would your past boss say about you?" "If your past boss told you you needed improvement in something, what would that have been?"
after these questions, he offered me a job. it was a good salary offer so i didnt negotiate and was just happy i got the job. told me i needed to do a drug test in the next 24 hours and then to bring proper paperwork when i get called in after the drug test.
went well. i have a friend whos worked there for 4 years and is now a Lead, and he personally told the GM to hire me. (my second interview the GM walked in and asked me if i had a friend that worked there and i told him that i knew Pablo, and he said that he was told to hire me. so it helps.
Interview questions [1]
Question 1
"Name a time when you had to work with someone you didnt get along with and how did you resolve it?"
It was not too long and was a good process. They asked me about eight questions so that was not bad at all. Just make sure you act professionally and be positive throughout the process is what’s most important of all.
I applied online. I interviewed at Best Buy in Feb 2026
Interview
Applied for the job online, then immediately got an email to do a video interview within 5 days. There is no interviewer, it's just you responding to the questions on the screen as it records you. It gives you a moment to practice if you want. There are 8 questions. You have 10 seconds to read the question, then 2 minutes to respond. At least you can click the button if you want to continue, giving you time to think or take a breather before you answer the next question.
Interview questions [1]
Question 1
1.) You are working with a customer or co-worker and realize they speak limited English and no one currently working speaks their language. what do you do?
2.) How do you stay updated on the latest technology trends?
3.) Two co workers are discussing something personal on a co worker’s device what would you do in that situation?
4.) Can you tell us about a time you took initiative to learn something new and why?
5.) Due to delays you receive 2 truck shipments at once, you know the team won’t complete it all today. How would you proceed.
6.) What are your Hobbies and past work experience?
7.) Why do you want to work at best buy?
8.) What are your goals and how does your position here at best buy help you achieve that goal?
I applied online. I interviewed at Best Buy (Rutherford, NJ) in Feb 2026
Interview
It was pretty easy with the integration of the video interview. I was able to get it done in about 15 to 20 minutes at the most which I thought was pretty impressive.